NEWS
Avaya to establish flagship customer
experience centre in DWTC’s One Central
(L) Nidal Abou-Ltaif, President, Avaya International,
and (R) HE Helal Saeed Almarri, Director General,
Dubai World Trade Centre Authority (DWTCA)
and Dubai Department of Tourism and Commerce
Marketing (DTCM)
A
vaya Holdings Corp has announced
that it will be building on its long-
standing relationship with the Dubai
World Trade Centre (DWTC) by opening
a customer experience centre at One
Central, a new international Grade-A
mixed-use development in the heart of
the city.
Showcasing the latest advancements
in Artificial Intelligence (AI),
Biometrics, and Blockchain-enabled
communications and collaboration
solutions, the centre will serve as a test-
bed for Avaya’s partners and customers,
from across the globe, looking to develop
world-class solutions to address the most
pressing business needs and challenges.
HE Helal Saeed Almarri, Director
General, Dubai World Trade Centre
Authority (DWTCA) and Dubai
Department of Tourism and Commerce
Marketing (DTCM), said: “DWTC
Authority is delighted to welcome
Avaya to the One Central development.
Avaya is a long-standing partner
of DWTC and we have first-hand
experience of their commitment to
technological excellence.
“This innovative customer experience
centre is a solid new addition to the
One Central ecosystem and reaffirms
both, the development and Dubai’s
attractiveness as a dynamic urban
destination of choice for businesses to
accelerate their growth trajectory and
expand their geographic reach.”
As the home of GITEX, the Middle East’s
largest technology expo, as well as many
of the region’s most prominent industry-
specific exhibitions, DWTC annually
attracts top decision makers from the
broadest spectrum of industry.
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Cyjax launches ME operations at GISEC 2019
C
yjax, a leading provider of
digital threat intelligence,
ransomware negotiations and
incident response services, has
launched its operations in the
Middle East at the Gulf Information
Security Exhibition and Conference
(GISEC) in Dubai.
Using GISEC as a platform to
launch its Middle East operations,
the company demonstrated
how regional governments and
enterprises can leverage its
market-leading digital intelligence
platform and customisable ‘live’
dashboards to identify their digital
risks – including cyberthreats,
reputational risks and the Dark
Web – and deploy intelligent risk
mitigation strategies.
Mark Pearce, Chief Marketing
Officer at Cyjax, said: “Having
already secured our first deal with
www.intelligentcio.com
a major UAE government entity,
we are fully committed to the
Middle East market and believe
that the time is right to make direct
investments in to the region. To this
end, in the next couple of months,
we will be opening a permanent
office in Dubai, adding headcount
and onboarding several channel
partners. As part of our regional
expansion plans, we will also be
making significant investments in
training programmes to develop
local talent.”
At the event the company
demonstrated the Cymon User
Dashboard, a simple, intuitive
user experience that brings all the
information outputs together to
provide custom views of real-time
threat intelligence data, alongside
an essential set of advanced tools,
that deliver cutting edge analytical
capabilities to end-users.
James Mason, Intelligence Analyst at Cyjax
INTELLIGENTCIO
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