Nokia collaborates with Egypt’s MCIT to boost
technology innovation and develop digital skills
N
okia is collaborating with a number
of organisations to provide training
to local talent in Egypt. Memorandums
of Understanding (MoUs) have been
signed aimed at supporting the Egyptian
Government’s efforts to use new technology
approaches for enhancing economic growth.
Nokia and Egypt’s Ministry of
Communications and Information
Technology (MCIT)’s have signed two
MoUs to provide local skill-building and
employment opportunities to support the
country’s Digital Transformation efforts.
As part of the MoU, Nokia and the
Information Technology Industry
Development Agency (ITIDA), MCIT’s
sector development and innovation arm,
will jointly conduct a yearly innovation
competition hackathon with Nokia Bell
Labs. Nokia will also provide software
development internships to give talented
Egyptians opportunities to gain first-hand
job experience.
HE Eng Amr Talaat, Egypt’s Minister
of Communications and Information
Technology, said: “We are committed to our
vision of developing Egypt as a prominent
global ICT player. We are confident that
the agreements signed with Nokia will be
extremely beneficial for the country’s youth
and help us in developing competencies in
the emerging technologies.
“Such collaborations with technology leaders
will enable us to propel our efforts to foster
talent for the new technologies.”
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Kuwait Finance House adopts Blue-Prism’s
robotic process automation solutions
K
uwait Finance House (KFH)
has announced that it has
adopted Robotic Process Automation
solutions by Blue-Prism, built on
Microsoft technologies.
This makes KFH the region’s first
company in the financial services
industry (FSI) to implement a fully
automated workflow system for retail
credit and enables the organisation to
empower its employees to better engage
customers, optimise operations and
transform services.
Waleed Mandini, Group Chief Retail, Kuwait
Finance House
www.intelligentcio.com
“Automation of our retail credit
application creation and review process
is a natural extension of our ongoing
journey to introduce new, digitally
driven efficiencies for customers and
employees,” said Waleed Mandini, Group
Chief Retail, Kuwait Finance House.
“Microsoft has been an invaluable
partner and mentor for us throughout
this journey, aiding our technology
team in the development of the Baitak
Assistant and enabling us to empower
our service teams to deliver enhanced
customer experiences. Automation allows
us to reduce waiting times for credit-
application creation and streamline the
approval process.”
Working autonomously, the bot will
calculate the customer’s eligibility status,
accounting for current KFH policy and
national regulations, and issue a credit-
eligibility report. It will forward all relevant
material to the Relationship Manager.
The result will be a companywide
reduction in workload, freeing up time for
selling and cross selling. The bot will also
represent a significant cost reduction,
stemming from error reduction and
increases in compliance.
INTELLIGENTCIO
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