Intelligent CIO Middle East Issue 41 | Page 46

CIO opinion CIO OPINION “ IF YOU’RE A CIO, YOU NEED TO BE ABLE TO ANSWER ABSTRACT QUESTIONS LIKE ‘WHO’S EFFICIENT?’ “Which people working in the team are really efficient?” That one question has a different answer depending on the people being evaluated, whether they’re helpdesk technicians, network administrators, IT security auditors or some other IT position. You need to get a complete perspective as an IT organisation leader. If you’re a CIO, you need to be able to answer abstract questions like ‘Who’s efficient?’ And to do that, you need to bring data from fragmented functions together in a central place and need to have an easy-to-use, drag- and-drop user interface. We have an offering called Analytics Plus, which collects data from multiple search products and tools, not just from ManageEngine’s, but also from third-party IT management applications. It creates a central and holistic view of an organisation’s IT and gives CIOs an interface that’s easy to use, so they can easily get answers to questions such as “Are my people being efficiently used?” and “Is my budget being optimally spent?” n 46 INTELLIGENTCIO www.intelligentcio.com