Intelligent CIO Middle East Issue 41 | Page 45

important, of course, but privacy needs to be recognised as a discrete priority. What you think is the toughest challenge CIOs have right now? For the past year or so, privacy has been the toughest challenge overall because people don’t understand its importance, they don’t get that concept. Now, privacy education is the toughest challenge because CIOs need to educate people. People understand what their customers want. People understand the marketing challenges and sales challenges. But you ask them about a privacy regulation like GDPR, and people are not even interested. It becomes an important part of the CIO’s organisation to make sure people take it seriously. That said, nobody will take privacy seriously if you just talk. You have got to show it in action and demonstrate that you understand and take it as a priority. You have to make the investment and deploy the tools. Then people take privacy seriously. This will be a very big challenge for CIOs in the short-term future. www.intelligentcio.com “ a certain result, you need to go beyond reporting and dive much deeper into all of the data that you have. That can be done only by analytics. PRIVACY EDUCATION IS THE TOUGHEST CHALLENGE BECAUSE CIOS NEED TO EDUCATE PEOPLE. The basic difference between reporting and analytics is reporting is mostly out- of-the-box functions that tell you what’s happening. Analytics is more about why something is happening with the idea of not repeating mistakes. Other times, you want to grow; so you want to do much better forecasting, much better planning. If you have those goals, analytics plays a crucial role in reaching them. Can any business afford to ignore analytics? Within the typical IT organisation, functions are often fragmented and siloed. Your networking team performs their own specific functions as do the IT auditors, the IT security team, and the rest of the teams in IT. The straight answer is ‘absolutely not’. For any business, the first step is to measure. The next step is to actually see the effectiveness and also to answer some very tough questions. To really know what was the reason behind the root cause of How can ManageEngine help businesses gain value from analytics? So how do you get all of them together? When you have a problem or you want a plan, you have a lot of questions like: INTELLIGENTCIO 45 45