Intelligent CIO Middle East Issue 40 - Page 3

////////////////////////////////////////////////////////////////////////// COUNTRY FOCUS: The UAE: Exhibiting technological success FEATURE: Improving your ITSM delivery with AI chatbots CASE STUDY: ZeroFOX protects Azizi Developments from social media and digital risks CASE STUDY: Delivering an efficient and interactive IT service experience 36 TALKING BUSINESS: Veeam – Enabling enterprises in the Middle East to intelligently manage data FEATURE: The upskill imperative: empowering local workers in the Middle East CIO OPINION: Foundation for transformation. Tariq Al Usaimi, Head of Digital Strategy for the Central Bank of Kuwait INTELLIGENTCIO 3