Zain adopts smart technology at launch
of new branch
Z
ain Kuwait has launched a first-of-its-kind interactive
touchscreen in a new high-profile branch. The telecom
company, which has the biggest network of branches in Kuwait, is
offering its innovative Smart Mall screen service to customers at its
new retail branch in the latest phase of the Avenues Mall in Kuwait
City called The Forum.
The Smart Mall is an interactive touch screen that uses the latest and
most advanced technologies, offering customers the opportunity to
virtually shop without the need for branch staff to be present.
Customers can simply touch the screen and interact with the 3D
modelled products, select the desired items, complete the transaction
using their bank card, and specify the delivery location to get their
order delivered wherever they need.
The Smart Mall features a wide range of the latest electronics, smart
devices, accessories and more from Kuwait’s leading providers.
The smart branch offers Zain’s customers with new service options
that were previously not available through a traditional self-service
machine and works automatically through advanced technology
without the need of the presence of branch staff.
Equipped with a smart interface, the smart branch recognises a
customer’s identity through the advanced face recognition feature,
where the branch scans the customers’ civil ID and matches their
photo with their face on-the-spot.
The opening of Zain’s latest branch comes under the umbrella of
its expansion strategy and reflects Zain’s leadership position in the
Kuwaiti market.
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E-Government Forum in Kuwait looks
at power of AI
M
icrosoft has participated as the
platinum sponsor at the sixth
E-Government Forum taking place at the
Al-Baraka Ballroom, Crowne Plaza Hotel, in
Kuwait City.
The company demonstrated the power of
its cloud and Artificial intelligence (AI)
solutions to accelerate the government’s
efforts towards e-services and drive
Digital Transformation across all sectors
in the country.
“Kuwait is undergoing a massive
transformation and is seen accelerating
towards the digital era,” said Qusai Al-Shatti,
Deputy Director General for Information
Technology Sector at Kuwait’s Central
Agency for Information Technology.
“Our objective is to empower the
government entities in the country with
innovative and state-of-the art technologies
to accelerate digitisation and achieve
sustained growth. In this process, it is
imperative for us to rely on a technology
provider who can deliver on these lines
and can be relied upon. We are proud to
have a partner like Microsoft on our side in
this journey to become a truly digital and
connected government of Kuwait”.
Currently in its sixth year, the E-Government
forum (EGOV6) in collaboration with
Kuwait’s Central Agency for Information
Technology (CAIT), focuses on ‘Managing
Change Towards Digitisation’ and places
emphasis on the change management
practices that need to be implemented in
order to boost e-Government programme
implementation, and make the best use of
all available resources along the way.
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