Intelligent CIO Middle East Issue 38 | Page 56

CASE STUDY A bu Dhabi Judicial Department (ADJD) has applied AI-based analytics solutions from SAS to make the most of its data and deliver value by making better decisions faster. management. They are designed to help enterprises make smarter decisions about profitability, growth, productivity, competitive advantage, risk and security and customer relationships. With ADJD wanting to gain more insights on its judicial ecosystem spanning the entire breadth of civil to criminal cases and related data and the related services, it approached SAS, a leader in business analytics software and services SAS Data Management Suite (which comprises SAS Data Integration, SAS Data Quality and SAS Master Data Management), SAS Visual Analytics and SAS Data Quality have been implemented and are in production at ADJD. ADJD also wanted to enable more informed decision-making using analytics by giving them high quality dashboards, access to intelligent insights powered by AI and Machine Learning based algorithms, which analyses the quality and consistency of its judgements, and prepares customised, real-time reports for the management and customers while implementing Machine Learning capabilities. Alaa Youssef, Managing Director, Middle East at SAS, said: “We have gone live with probably the first judicial ecosystem in not only the Middle East but across the Middle East and Africa which has really gone live on predictive analytics to help their judicial strategy. SAS offers 150-plus products and solutions that reflect the latest innovations in analytics, business intelligence and data 56 INTELLIGENTCIO “It went live earlier this year and they’ve reached a maturity level wherein they are able to apply Machine Learning and Artificial Intelligence models to augment the decision making of the judicial leadership and the judicial business users. “The vision was to have a singular point where you can access a technology platform which shows the leadership what's happening in the judicial system across multiple layers of courts. Having a single environment where one can see the workings of the entire judicial ecosystem was very important for the leadership to take the government to the next level. “That's evolved to the current state where ADJD has reached the point of sophistication where they have the capability to apply Machine Learning and Artificial Intelligence to not only augment their decision making and improve efficiencies but also drive new ways of customer experience. “ADJD is a very early adopter for everything that is being discussed right now within the UAE in terms of data analytics and advanced analytics.” Intelligent CIO spoke to Khawla Al Qubaisi, Director Information Technology, ADJD, to find out more. www.intelligentcio.com