INTELLIGENT BRANDS // Software for Business
SALES AND
SERVICE DEALERS
ARE UNDER NEW
PRESSURE TO
MEET HIGHER
CUSTOMER
EXPECTATIONS.
the cost of manual interactions and
duplicate data entry, reducing errors and
overall operational costs.”
Announcing the latest version of
Epicor ERP
The latest version of Epicor ERP (10.2.300) is
designed to help manufacturers differentiate
their brand to stand out by being the first
one that utilises the Epicor Kinetic Design
Framework, announced at Epicor Insights
earlier this year.
Scott Hays, Senior Vice President, Product
Marketing, Epicor Software
EPICOR CAN HELP MANUFACTURERS
TRANSFORM THE DEALER
EXPERIENCE THROUGH A MODERN
ECOMMERCE INTERFACE.
and support that meets customers’
exact needs and specifications while
expanding their market reach. Epicor Dealer
Network Portal is specifically designed
for manufacturers who sell or service
their products through dealers, to more
easily quote orders, manage sales, track
inventories, manage warranties and recalls,
and provides dealer self-service to their
account history all from their ERP system.
The solution enables customers to create
a single, online website to automate and
streamline their dealer activity.
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INTELLIGENTCIO
“According to Forrester, direct-to-consumer
(D2C) commerce is not a new approach
to retail, but there is renewed interest for
it among branded manufacturers,” said
Scott Hays, Senior Vice President, Product
Marketing, Epicor.
“Epicor can help manufacturers transform
the dealer experience through a modern
eCommerce interface that dramatically
elevates their brands to accelerate business
growth. Dealer Network Portal works
seamlessly with Epicor ERP and eliminates
The Epicor Kinetic Design Framework is a
design-focused, strategic initiative to improve
the customer’s experience with our software
applications. With the introduction of the
enhanced Home Page developed in the Kinetic
framework customers can create a personal
layout and then switch it with another
published layout or move from tab to tab for
additional views, which support faster, more
informed decisions through much greater
visibility into their business at just a glance.
Additionally, to help customers take
advantage of the new features, Epicor
University is now offering a cloud hosting
option for ERP application help, as well as
education courses with help search being
powered by Microsoft Azure.
These are designed to help remove
the burden from customers’ IT staff to
maintain their own help or education
environments. Contextual video help will
also be available for several new functions
of Epicor ERP, such as AP invoice entry, job
entry, job tracker, purchase order entry, and
customer maintenance. n
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