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FEATURE: DOCUMENT MANAGEMENT
Paul Brown, Regional
Sales Manager
Middle East, PFU
a personalised job from a menu. We’ve
also ensured it assists in making businesses
more efficient, by decreasing installation
and operation costs.” whatever business processes and then, if the
outcome is a piece of paper, to once again
scan it and have it available electronically for
later reference.
Intelligent CIO spoke to Paul Brown, Regional
Sales Manager Middle East, PFU, about how
CIOs can extract more value from their data. By doing so we can really speed up
processes. We’ve got a number of
customers in the banking sector where they
want to get services up and running as
quickly as possible.
Can you tell me how you
help businesses focus on
productivity and reduce costs
in the workplace?
No matter what kind of company, large or
small, paper is always a media that’s being
used to either start a transaction or end a
transaction, it could be an application or it
could be a receipt.
Depending on where in the cycle that
piece of paper is involved, it’s always a very
difficult media to actually manage properly
and keep secure.
So we offer a solution to actually easily
digitise any piece of paper and allow
companies to easily take it into their
workflows, distribute it as necessary for
www.intelligentcio.com
For example, with credit card applications
if the customer has to wait a week or 10
days before they can start using it, it’s 10
days of missed opportunity. So we’ve been
able to reduce the time frame to get from
the application to the actual card issuing by
more than 50%. That’s the kind of business
that we’re in.
How do you help businesses
become paperless?
No matter how hard we try, and we do
work very hard with our customers to
try to minimise paper flow within their
organisations, you see no matter how hard
they try re-engineer business processes,
NO MATTER WHAT KIND OF COMPANY,
LARGE OR SMALL, PAPER IS ALWAYS
A MEDIA THAT’S BEING USED TO
EITHER START A TRANSACTION OR
END A TRANSACTION, IT COULD BE AN
APPLICATION OR IT COULD BE A RECEIPT.
INTELLIGENTCIO
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