Intelligent CIO Middle East Issue 37 | Page 16

NEWS OAB commences instant issuance of NFC-Equipped Cards eGovernment excellence to be recognised by awards S ubmissions for an eGovernment award have been considered by a panel of experts in Oman. The submitted projects, from a variety of government entities, private organisations and SMEs, are being evaluated for the Sultan Qaboos Award for Excellence in eGovernment 2018. This has been organised by The Information Technology Authority. The jury committee will provide detailed reports consisting of recommendations and suggestions for improvements to the participating projects that seek to enhance the eServices in the sultanate. The committee has been will evaluating 64 submitted projects with 47 from government entities, nine from private organisations and eight from SMEs. It consists of 13 international jurors, three of whom are from the Sultanate of Oman. O man Arab Bank (OAB) has launched a new Instant Issuance service for debit cards in a number of its branches across the Sultanate. The new Instant Issuance service is capable of personalising and issuing EMV/NFC chip-equipped cards and is the first of its kind in Oman. OAB will launch the service in the remainder of its branches before the end of the year. Prior to the launch of this new service, OAB debit Cards were printed and personalised at the head office and then mailed to branches; a production cycle that used to take between two to five days. However, with the newly implemented Instant Issuance system, several OAB branches across the country are now 16 INTELLIGENTCIO The jury session is the final phase of the selection process of the winning projects. The Jury works independently and impartially abiding by the award’s rules and guidelines. fully capable of personalising and issuing debit cards, complete with EMV/NFC chip data preparation. This makes OAB the first bank capable of instant issuance of cards with NFC technology at its branches in Oman. Rashad Al Shaikh, the Deputy Head of Retail Group, said: “Each and every technological advancement we pursue at the bank is aimed at improving efficiency and providing our customers with the best possible customer service or other value-added benefits. New categories for government entities were added to the award including best open data initiative and best government application for smart devices. Large organisations in the private sector have competed in two categories: Best private application for smart devices and best private eService. “This new service we offer is no different. With it, we are able to provide our customers with completely personalised, fully functional, NFC- equipped debit cards at the very moment the new account is opened.” www.intelligentcio.com