COUNTRY FOCUS: JORDAN
“
ENTERPRISES IN JORDAN
ARE USING THE MOST ADVANCED
TECHNOLOGIES.
A
How did SkyTech become a SAP
Gold partner?
SkyTech was committed to deliver high
quality sales and implementation, and after
four years of working on this approach, SAP
awarded SkyTech with Gold Partnership.
What SAP products do you supply to
your customers?
SAP Business One, SAP S/4 HANA,
SAP Lumira, SAP Crystal Reports, SAP
Business Objects, SAP ByDesign and SAP
SuccessFactors.
Fadi Al Kfouf and Bushra Atassi, founders
of SkyTech, which is helping businesses in
Jordan transform themselves
How do you support your customers
after implementing a solution? What benefits do your customers get
from SAP solutions?
We provide a duration of free and on-going
support prior to going live (fulfilment of
implementation) and prior to that period, we
offer monthly/annual support contracts. SAP is the world’s number one ERP Software
company, SAP products are built on huge
experience and best practices and studies
from the industry’s most advanced businesses.
Implementing SAP does not just provide good
software but also years of experience built
internationally that will enhance business
processes and bring high return of investment.
How do you train customers to use
their solutions?
Jordanian
bank turns
to Oracle
Blockchain
Jordanian organisation has
deployed an early adopter version
of a Blockchain service. Arab Jordan
Investment Bank, one of Jordan’s leading
investment and commercial banks,
has deployed Oracle Blockchain Cloud
Service which allows it to easily build
Blockchain networks to drive more secure
and efficient transactions and to track
goods through supply chains on a global
scale. Blockchain has the power to impact
almost all industries and has applicability
to verticals from transportation, supply
chain and logistics, energy, retail and
ecommerce, to financial services,
telecommunications and public sector.
“Oracle’s Blockchain platform has
helped us minimise the complexity of
electronic fund transfers by reducing
cost, increasing efficiency and security
levels, and ultimately improving the
overall customer experience,” said Ayman
Qadoumi, Deputy General Manager,
Information Technology and Security,
Arab Jordan Investment Bank.
Organisations are already using Oracle
Blockchain Cloud Service to help ease
We have a modified SAP’s ASAP
Implementation methodology and enriched
it with three-phase intensive training.
Training is divided to key user training,
function-based user training, management
level training and administrative training.
Training is done by many forms, some of it is
one-on-one training, coaching and training
the trainer.
How do you make sure customers
have the latest version of SAP’s ERPs?
We study each update of SAP products and
we implement it on our testing servers, and
after knowing all the new updates, we offer
it to customers that brings them better value
and enhances their businesses.
54
INTELLIGENTCIO
www.intelligentcio.com