FEATURE: SYSTEMS INTEGRATION
support and training from distribution and
vendor partners.
What are the advantages of
improved IT integration?
Consider cybersecurity; many vendors
today tout their solution portfolios as
comprehensive security platforms. The
complexity of modern cybersecurity,
however, means that it is only through the
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spending preference from CapEx to more
manageable OpEx. This has meant that SIs
who diversified their business to focus on
service delivery and value add differentiation
are today primed for success.
Delivering effective integration
in a hybrid environment
Perhaps the key to ensuring effective IT
integration is efficient monitoring. Ideally
THIS SINGLE-CONSOLE APPROACH…
REDUCES THE TIME TAKEN TO BOTH
IDENTIFY AND TROUBLESHOOT THE
ROOT CAUSE OF AN ISSUE.
Hybrid IT adoption and
its challenges
More businesses are moving their legacy
applications, and the parts of their IT
infrastructure that are not business-critical or
data-sensitive, to the cloud for its flexibility
and reduced application hosting costs.
Although Gartner estimates the worldwide
public cloud revenue to grow 21.4% in
2018, many companies are still keeping their
business-critical services on-premises to more
readily comply with data security regulations.
Adopting a hybrid IT environment
forces businesses to deal with complex
management demands, such as adding to
the toolset they already use to manage their
on-premises infrastructure. Additionally,
these tools often lead to data silos,
increasing the time it takes to troubleshoot
and find the root cause of an issue.
Addressing the challenges of
hybrid environment
expert integration of best-in-class point
products and the implementation of security
policies that enterprises can harden their
security posture.
Improved integration makes interplay
between these disparate components
possible, delivering a true ‘holistic security
ecosystem’ to end-customers.
Is the process of integration
more difficult to achieve than in
the past?
From a business perspective, for at least
a couple of years now, it has become
increasingly evident to systems integrators
(SIs) that competing on price is no longer
feasible. This not only slashes profit margins
but ends up being detrimental to the end-
customer as SIs are unable to, or simply
not motivated enough, to provide the
highest quality of work. In reaction to this
change, the SIs have had to invest in skills
development. With the right skills available,
they can offer new services and an elevated
level of value addition which helps create
new revenue streams.
SIs have also had to adapt their business
models to remain relevant in the era of
the cloud and the change in customer
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INTELLIGENTCIO
enterprises require the ability to monitor the
performance of their entire IT operation.
However, the increasing adoption of hybrid
IT environments has resulted in end-to-
end system monitoring being increasingly
difficult to achieve.
However, ManageEngine, the real-
time IT management company, has
announced that it is providing end-to-
end IT operations management for
hybrid environments by adding storage
monitoring capabilities to OpManager, its
unified IT monitoring software.
When combined with the company’s
application performance software,
OpManager and Applications Manager offers
end-to-end visibility that allows network
administrators to monitor the performance of
their entire IT operations, including network,
storage, application and cloud environments,
all from a single console.
The company has also added maps of
performance data from both OpManager and
Applications Manager to provide a complete,
unified picture of an enterprise’s entire IT
infrastructure. Both new features help in
addressing the challenges faced during the
transition to a hybrid IT environment.
The integration between ManageEngine’s
OpManager and Applications Manager
bridges the gap between on-premises and
cloud infrastructure, combining to create
a solution that can monitor networks,
servers, storage, and on-premises and
cloud applications.
This solution allows network administrators
to monitor over 1,000 device vendors, more
than 100 applications, and both on-premises
and cloud IT environments, from a single
console. This single-console approach helps
reduce the complexity of monitoring siloed
data and allows IT teams to visualise the
performance of their hybrid IT environment
so they can act immediately when an issue
arises. It also reduces the time taken to both
identify and troubleshoot the root cause of
an issue.
“Application performance can degrade
due to underlying network issues or the
application server itself. Our end-to-
end monitoring lets you detect outages
anywhere in your interdependent IT
network, both on-premises and in the cloud,”
said Mathivanan Venkatachalam, Vice
President at ManageEngine. “By providing a
proper visualisation of network infrastructure
and connected applications, we help you
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