INTELLIGENT VERTICAL: GOVERNMENT
realise our digital agenda that is to create
not only intelligent, but sustainable cities
with higher quality of life for our citizens.”
Fady Richmany, Senior Director and General
Manager, United Arab Emirates at Dell
EMC, said: “We thank ADMCC for sharing
their ambitious vision with us. We, Dell EMC,
are privileged and extremely proud of being
their trusted advisor on this journey. By
engaging best in class Dell EMC solutions to
power this digital transformational project,
we aim to enable ADMCC to achieve their
vision of an intelligent, innovation-backed
city that offers its citizens and community
a sustainable future and improved quality
of life.” n
His Highness Saeed Saif Al Neyadi – Director
General at Abu Dhabi Monitoring and
Control Centre
Fady Richmany, Senior Director and General
Manager, United Arab Emirates at Dell EMC
BAHRAIN MINISTRY OF FOREIGN
AFFAIRS IMPLEMENTS DIGITAL
TRANSFORMATION PROJECT WITH
AVAYA AND BATELCO
B
ahrain’s Ministry of Foreign Affairs,
along with Batelco and Avaya,
has transformed the ministry’s
communications and collaboration
capabilities, with a strategic ICT
implementation to connect all ministry
employees around the world. The ministry
worked closely with Avaya to transform
its citizen services by integrating and
digitalising its communications and
collaboration capabilities through a two-
phased project.
With zero interruption to services in the
first phase, Batelco’s on-the-ground
professionals and the ministry’s IT team
deployed the latest Avaya solutions,
linking all regional offices and the ministry
in Manama. The second phase of the
project is expected to be extended to
all ministry employees and embassies
around the world. The transformation
confirms the ministry’s commitment to
protecting the interests of Bahraini citizens
abroad and Bahrain’s relations with other
countries and international organisations.
The project also comes within its efforts to
promote digital adoption and to meet the
objectives outlined in Bahrain Vision 2030.
94
INTELLIGENTCIO
Fadi Hani, Vice President for the Middle
East, Africa and Turkey, Avaya
Commenting on the transformation,
Undersecretary of the Ministry of Foreign
Affairs, HE Dr Shaikha Rana bint Isa bin Daij
Al Khalifa, said: “Responsibility for the safety
of our citizens, and the sensitivity behind our
work, requires ministry staff to be securely
connected and collaborating at all times of
the day. This implementation supports such
work in line with the Bahrain Vision 2030,
built on a foundation of digital adoption,
and in commitment to the safety and
happiness of citizens and residents who call
the kingdom home.”
Fadi Hani, Vice President for the Middle
East, Africa and Turkey, Avaya, said: “Being
at the forefront of smart technology
adoption is significantly improving the
way in which government departments
like the Ministry of Foreign Affairs are
able to meet the needs of their most
important stakeholders. By connecting all
its offices together through a holistic and
flexible communications infrastructure,
the ministry has shown yet again its
commitment to its people, while ensuring
efficiency in its operations.”
Avaya is a leading provider of digital
transformation solutions. Last year, Avaya
opened a local office to support Bahrain’s
digital transformation efforts and meet
growing demand for next-generation
customer experience. Avaya’s presence in
the kingdom is also represented through
strategic business partnerships with some of
the most innovative companies in Bahrain.
Bahrain’s rapidly maturing IT industry
means public and private-sector
organisations are looking to leverage
emerging technologies, including
analytics, the Internet of Things and
artificial intelligence, to play their part in
Bahrain’s economic development. n
www.intelligentcio.com