CASE STUDY
With 75 plus aviation leaders onboard,
Ramco is the solution of choice for several
large airlines and top heli-operators and
multiple MROs in the world.
The Ramco Finance and Accounting Suite
was recently positioned as a niche vendor
in Gartner’s Magic Quadrant for cloud
financials. With focus on innovations in
usability, context-awareness, mobility and
overall flexibility, Ramco has been making
smooth transitions possible for customers.
We asked Neil R Bevan further questions to
discover more about the solution:
How does the new system
help with the maintenance and
repair of helicopters?
As a new business within the Kingdom of
Saudi Arabia, implementation of our Quality
Management Systems and subsequent
Accreditation of these systems under AS9100
and GACA Part 145 is underpinned by
Ramco systems. Operational control of our
maintenance activities is supported in all
aspects from personnel competencies through
tool calibration and ultimately supporting the
airworthiness of the customer platforms.
How does the system help
with SRSC’s finance, HR and
payroll operations?
A key component of SRSC’s enterprise
resource planning (ERP) acquisition
strategy was focused on ensuring an
integrated ERP system including finance,
people management and payroll. Ramco’s
integrated solution addresses the core
need of our aviation focused business, yet
provides an integrated finance, human
capital management and payroll system.
This integrated ERP system enabled
us to quickly and efficiently structure
our financial organisation, on-board
our personnel into the business and
define a common language through the
considerable efforts of Ramco.
Why did SRSC decide to use
Ramco Systems?
Our focus was on ensuring we procured an
ERP system which addressed the core needs
of our aviation business while providing
key elements of functional support around
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INTELLIGENTCIO
finance, people management, supply chain
and procurement.
We reviewed several proprietary systems,
evaluating their business fit across several
key criteria:
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Alignment with aviation business processes
Integrated functional processes
Technology and technology roadmap
Admin tools and security
Reporting and analytics capability
Third party interfaces
After sales support
What benefits has the software
support from Ramco Systems
brought to SRSC?
Implementation of Ramco has provided
several benefits to the SRSC in its formative
weeks. Since operations commenced we have
successfully implemented the Ramco ERP
systems, alongside the implementation of
our IT systems, on-boarding of 34 personnel,
commencement of our Quality Management
Systems and the completion of two facilities
within our Riyadh locations. Implementation
of RAMCO has been a key enabler in the
RAMCO AVIATION SUITE HELPS
COMPANIES THRIVE IN THIS
DISRUPTIVE ERA.
• Implementation cost (internal and external)
• Implementation schedule
On balance, Ramco Systems provided the
best strategic fit with the Saudi Rotorcraft
Support Company.
Was the implementation of the
system an easy transition?
Our personnel have come from wide
and varied backgrounds. From an
implementation perspective, the transition
is focused in providing a common systems
language. Implementation of Ramco has
been a key enabler in aligning our people
around this common language set.
How are you able to access the
software and what are the benefits
of this?
We are able to access the system through
our devices both locally and remotely,
approving items immediately (e.g. leave
approval for an employee) or delving into
the system where additional information
is required (e.g. procurement of items for
purchase). This ability to efficiently address
personnel requirements significantly reduces
the impact on our people’s individual and
collective workload.
alignment of our people, supporting the
on-boarding process and ensuring the right
information is there to support personnel in
their early days with the SRSC.
How does the implementation of the
system align with the objectives of
Vision 2030?
SRSC alignment with Vision 2030 is focused
on three primary aspects: Localising defence;
attracting talent and opportunities for all.
Implementation of the Ramco system
is underpinning our efforts to localise a
Rotorcraft support company within the
Kingdom of Saudi Arabia, bringing state-
of-the-art capabilities managed on a 21st
Century ERP system.
From a people perspective, employees
both within the Kingdom of Saudi Arabia
and in the wider business environment,
have high expectations from a business
tools perspective. Equally, expectations
are high from a personal and professional
development perspective.
Ramco Systems are meeting these
expectations and support both the growth
of our business in meeting our customers’
needs as well as supporting the needs of our
diverse group of employees. n
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