Intelligent CIO Middle East Issue 29 | Page 44

FEATURE: BUSINESS CONTINUITY ////////////////////////////////////////////////////////////////////////// When the worst happens and businesses are impacted by a system outage, it’s important to get back up and running as quickly as possible. Intelligent CIO talks to two industry experts about the role Business Continuity can play in restoring business as normal as quickly as possible. B usinesses depend on IT to have a plan in place to maintain operations when disaster strikes or outages occur. According to Gartner, “although there’s no magic answer on how much impact downtime will have on your business, current industry surveys have shown that the average enterprise estimates an impact of approximately US$5,600 for every minute of unplanned downtime in its primary computing environment.” This adds up to over US$300,000 per hour. Unfortunately, for many enterprises, back-up and recovery contingencies are insufficient. For one thing, the cost of maintaining and supporting a remote recovery site for a mirrored system with duplicate hardware and software is prohibitive given the high capital expense. For another thing, back-up and recovery is extremely labour-intensive and time-consuming. Here we ask Rick Vanover, Director of Strategy for Veeam Software, and Werno Gevers, cyber resilience expert at Mimecast MEA, a number of questions about how an effective Business Continuity solution can help when the worst happens. Rick Vanover, Director of Strategy for Veeam Software How important is it for enterprises to ensure they have an effective Business Continuity (BC)platform in operation? A complete and robust BC strategy is more important than ever today. A number of reasons emphasise this reality. First of all, basically all organisations are digitally transformed to some amount. Which means, if there is an incident that removes the technology infrastructure, this removes the ability for the organisation to function as designed. This would translate to loss of revenue, reputation and more if not adequately prepared. The second point is that there really are few excuses today NOT to be fully complete in BC and associated disaster recovery. The capabilities on the table are incredible and whether an organisation has an on-premises data centre, leverages service providers or the public cloud; it’s time for proper BC and Disaster Recovery, and the technologies are there for it. How often do BC systems need to be updated? Realistically – real=time. This was one of the underlying principles we undertook at Veeam when we launched Veeam Availability Coping with disaster 44 INTELLIGENTCIO www.intelligentcio.com