Intelligent CIO Middle East Issue 25 | Page 89

A DAY IN THE LIFE GET TO KNOW... On the lighter side of things, we ask the industry-experts what makes them tick . . . Andrew Chadwick, Managing VP, Gartner Gulf What would you describe as your most memorable achievement? I had the privilege of leading the UK Financial Service Sales team between 2007 and 2011. When the financial service crash came in 2008 we remained the top performing team in EMEA. This was because we quickly repositioned our Gartner offering to help clients navigate unchartered waters. This enabled our clients to have access to unbiased decision support during incredibly challenging times. What made you think of a career in technology? I studied Engineering at Nottingham University in the UK. During my final year, a US company called 3D Systems approached the head of faculty, and asked who they recommend join their company. The head of faculty recommended me! 3D systems were the disruptor technology, developing Stereolithography rapid prototyping technologies and this was the beginning of the 3D modelling and 3D printing revolution. This was the beginning of a professional career in technology and its capabilities to build a better world. I moved to Gartner in February 1999, because at the rate of technological change, I knew it was a sure bet to making a meaningful difference to the clients I worked with, combined with an opportunity for continuous never-ending learning and career advancement. What style of management philosophy do you employ with your current position? I believe when we look after ‘our people’, ‘our people’ look after our clients and our clients look after our business. Looking after www.intelligentcio.com ‘our people’ includes helping them to see the opportunities. Like with the financial services crash, it would have been easy to believe that as the financial service team, a financial service crash could mean we were doomed. However, we looked for the opportunities, and they came in abundance. Our opportunity here in the Gulf is similar. We are busy looking for the opportunities in the region and they are coming in abundance. What do you think is the current hot technology talking point? The discussion about digital business and understanding what this means and the risks and opportunities it presents. This is what we call the ‘peak’ of the Gartner Hype Cycle. The latest hot topic, at the ‘Innovation Trigger’ stage, is technologies associated to Artificial Intelligence and the Internet of Things. As an example, the UAE recently announced Sarah Al Amiri as Minister of State for Advanced Science, which will invest more in these areas. How do you deal with stress and unwind outside the office? I spend time with my family and enjoy sports including kitesurfing, motorsports and triathlon. Running is easy-access stress relief and a daily habit. If you could go back and change a career decision, what would it be? I would have relocated to the Gulf earlier. This is the land of opportunity and a region full of wonderful people, diverse cultures and characters from all over the world. Living here is lots of fun! n INTELLIGENTCIO 89