INTELLIGENT BRANDS // Mobile Technology
Acquisition will embed
native mobile apps
across ServiceNow
portfolio, enabling
enterprise customers to
easily give employees
consumer-like mobile
experiences for any app.
CJ Desai, chief product officer at ServiceNow
ServiceNow to become a native
mobile enterprise cloud platform
with acquisition of SkyGiraffe
A
nnouncing an agreement
to acquire mobile platform
company SkyGiraffe, cloud-based
workflow leader ServiceNow, plans to
deliver a truly native mobile enterprise
cloud platform.
The acquisition will let ServiceNow
customers easily deliver consumer-like
mobile experiences for any application
built on the Now Platform, unleashing
greater productivity and convenience for
employees who want to work mobile-
first, anytime, anywhere. ServiceNow expects SkyGiraffe
technology to be embedded in the
Now Platform in 2018, offering all
packaged applications in a native
mobile format, including its flagship IT
Service Management (ITSM) product.
SkyGiraffe extracts the complexity
of enterprise applications with its
intelligent ‘meta-data’ architecture
by converting business processes and
manual workflows into an easy-to-use
mobile experience. Because the mobile
experience will be native, ServiceNow
will also support offline applications.
“Our work lives should be as mobile
friendly as our consumer lives,” said
CJ Desai, chief product officer at
ServiceNow. “With our native mobile
platform approach, ServiceNow
intends to make getting work done
anytime, anywhere through great
mobile experiences as easy as hailing
a taxi, ordering coffee or booking a
dinner reservation.” ServiceNow also expects that its
customers and partners will be able to
build mobile apps in days, not months,
utilising no/low-code tools and design
templates. There will be no need to
write cumbersome code or scripting.
Native mobile app experiences are
expected to include maps, live GPS,
phone, contacts, email, rich media
and notifications.
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INTELLIGENTCIO
“Making our technology native to the
ServiceNow platform will deliver a truly
mobile-first approach,” said Boaz Hecht,
co-founder and chief executive officer,
SkyGiraffe. “We’re thrilled to be joining
ServiceNow and scaling our technology
with one of the industry’s fastest
growing enterprise software companies
to create better mobile work experiences
for millions of people worldwide.”
The company expects to complete
the acquisition in Q4 2017. Financial
terms were not disclosed. This news
follows ServiceNow’s acquisition of
design studio Telepathy to enhance the
company’s commitment to delivering
outstanding design and consumer-
like experiences in its products and
on the Now Platform. “Together the
investments of SkyGiraffe and Telepathy
will help ServiceNow customers better
deliver consumer-styled apps to the
devices that they want when it matters
most,” Desai said. n
www.intelligentcio.com