INTELLIGENT BRANDS // Software for Business
“With a few
simple clicks,
enterprises can
quickly and
easily allocate
and reclaim
software
licenses to
address non-
compliance and
avoid the pains
associated with
vendor audits.”
“As software drives greater innovation
across the enterprise, it also demands
more strategic oversight and powerful
levers to optimise its use,” said Karel
van der Poel, vice president and general
manager, ServiceNow.
“With ServiceNow Software Asset
Management, CIOs have the means to
master the management of software
licensing and proactively support
the business. They can make vendor
audits painless and under reporting of
software use a thing of the past.”
ServiceNow Software Asset
Management tames complexity
by tracking commercial software
throughout its entire lifecycle.
This allows enterprises to:
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• Automate software license spend.
With Software Asset Management
on the Now Platform™, organisations
can take control of the software
request and allocation process across
the global enterprise.
• Get a real-time view of licensed
software compliance positions.
Enterprises now can get a clear
picture of all their licensed software
and how they are being used.
They can perform highly accurate
normalisation using more than a
million normalisation rules. This
helps to identify license-relevant
product counts, when for instance,
multiple versions apply to the same
license. Leverage the ServiceNow
confirguratio management
database (CMDB) and pre-built
Discovery Maps automatically to
relate software entitlements to the
correct software installations.
• Take a proactive approach to
reconciliation and remediation.
Software Asset Management
reports license compliance issues
by reconciling contract information
with the discovered inventory of
products against the contracts
and reporting license compliance
issues. If a non-compliance issue
is found, the software can initiate
remediation activities that continue
in the same Now Platform, such
as the automated reclamation of
a license by uninstalling it from a
user’s machine. ServiceNow provides
current compliance positions
across software publishers through
interactive dashboards. Software
asset managers always have up-to-
date usage information on hand.
• Eliminate software waste and
optimise license usage. Now
software asset managers gain
insight to employees’ actual usage
of software. The system can identify
when licenses are underutilised to
make sure they are re-distributed to
users who need them. If an employee
leaves the company or changes roles,
the system makes it easy to reclaim
the license.
Current products on the market
typically can identify licensing issues
but do little to help businesses resolve
them. ServiceNow Software Asset
Management allows organisations
to go beyond traditional reporting by
providing remediation options to fix
non-compliance within a single System
of Action.
It leverages data and automation
capabilities already found in the
Now Platform, including the CMDB,
hardware Asset Management and
Software Discovery. When combined
with ServiceNow Application Portfolio
Management, enterprises can
expand to manage their home-grown
applications, levels of utilisation
and cost of maintenance to avoid
duplication and ensure that the
preferred application and version is
being used. n
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