COUNTRY FOCUS: KINGDOM OF BAHRAIN
Microsoft’s Azure
Cloud Solution is
adopted by Gulf Air
M
icrosoft has announced that Gulf Air, the national
carrier of the Kingdom of Bahrain, has revamped its
online customer-experience utilising the power of
Microsoft Azure Cloud.
The deployment carried out by Link Development, a Microsoft
Certified Cloud service provider and global technology
solutions provider, enables Gulf Air to deliver world-class web
and cross-device services while future-proofing its online
platform. This will give customers access to information and
services around the clock, from anywhere in the world, with
lightning-fast response times.
“At Microsoft our mission is to help every individual and
organisation on the planet to achieve more and we are deeply
proud to have played a part in Gulf Air’s digital transformation
journey,” said Sherif Tawfik, Country General Manager,
Microsoft Bahrain and Oman.
46
INTELLIGENTCIO
“Sub-second response times are critical to travellers as they
plan their itineraries, and this was a high-priority aspect of
Gulf Air’s digital transformation. Azure allowed the company’s
online services to react in real time to fluctuations in web
traffic, all while providing world-leading security for both the
airline and its passengers.”
Dr Jassim Haji, Director of Information Technology, Gulf Air,
said: “The importance of the online user experience and the
need for a superior online presence made us decide that a new,
modern online presence was a high strategic priority. With the
Azure-based portal, our unique visitor numbers have shot up,
while we have reduced our backend operational costs.”
With the help of trusted local Microsoft implementation
partner Link Development, a driver of business
transformation by delivering integrated, inventive and
digitally productive experiences, Gulf Air has rebuilt its legacy
www.intelligentcio.com