NEWS
OMAN
ITA develops eServices in Oman
through IT infrastructure
An ePayment Gateway is
thriving in Oman thanks to a
robust IT infrastructure.
non-profit organisations have
been added as beneficiaries.
ITA has completed most
of the infrastructure
projects that facilitate the
development and delivery
of electronic services by
Government entities.
The Information
Technology Authority
(ITA), which is responsible
for the development and
implementation of the IT
infrastructure in Oman,
previously launched an
ePayment Gateway.
This enables Government,
the private sector and citizens to make
secure electronic transactions and
simplify payment procedures.
Since its launch 41 Government entities
and 36 private entities have utilised the
services of the ePayment Gateway.
By the end of last year, the number of
transactions carried out through the
ePayment gateway was 1,098,935
and their value reached 207,286,634
OMR. To enhance the gateway scheme
This has occurred following
the declaration by His
Majesty Sultan Qaboos
bin Said Al Said that
Government eTransformation is
a necessity in the modern age.
His Majesty said eServices are
the most direct and fastest way
of communication between the
Government and citizens.
Young make the most of
Government eServices
Young people are the most likely to
use the electronic services available in
Oman according to a survey done by the
Information Technology Authority (ITA).
The survey was done
earlier this year to
assess awareness and
usage of government
electronic services
and 80% of the
survey respondents
were aged from 18 to
40 years.
The survey was
targeted to Omani
citizens and residents in
Muscat. The data was
gathered from 1779
respondents through
field data collection
12
INTELLIGENTCIO
(67%) and an online link shared via ITA
social media channels (33%).
When asked about the reasons for not
using the government eServices, the
highest response went to low network
speed (34%) while 9% cited a lack of
experience in using the technology.
According to the survey results, 95%
of people were aware of
at least one government
electronic service, which
indicates that awareness
exists but there is a need
to target specific sectors of
society in promotional and
marketing campaigns. The
electronic services of five
government entities were
addressed in the survey.
These were ROP, Ministry
of Health, Muscat
Municipality, Ministry of
Manpower and Ministry of
Commerce and Industry.
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