Intelligent CIO Middle East Issue 21 | Page 90

FINAL WORD tends to subside. When it comes to enterprise networking, SD-WAN (Software-Defined Wide Area Network) is one technology that has many CIOs on the fence at the moment. Yet, it is expected to reach the Plateau of Productivity in only a few years – which means that forward looking enterprises should start planning their move to this emerging technology now to make sure they won’t be playing catch-up with their more agile competitors later. While it might be tempting to sit tight, early movers in SD-WAN will have the advantage, and any arguments for not taking the plunge with the technology can be easily rebuked. If it isn’t broken . . . As enterprise bandwidth demands continue to grow, it is becoming prohibitively expensive for the CIO to continue adding more and more dedicated network capacity for their private WAN. On the other hand, security and reliability concerns are increasing with the public Internet, which is not fit for purpose when it comes to business-critical applications. As network traffic continues on its upward trajectory, congestion is likely to have a detrimental effect on end-user experience, leading to jitter and lag when accessing cloud-based applications. And, as technologies such as the Internet of Things, machine learning, cognitive computing, artificial intelligence and real-time data analytics become more and more widely adopted, network congestion will worsen. So, simply sticking to the way things have been done for years won’t work in the long term. Instead, more and more CIOs are realising the benefits of hybrid enterprise networks, which combine the scalability of the public Internet with the reliability and security of a private WAN. These hybrid networks and SD- WAN are a perfect match. One of the benefits of SD-WAN is that it enables users to do more with existing bandwidth by giving the CIO control over how traffic is routed, over the Internet or the private network, and how bandwidth is allocated for different applications. This ensures that cloud-based unified communication and collaboration applications, for example, deliver a seamless experience both over low- bandwidth instant messaging and data- hungry video. I don’t want to be the guinea pig . . . Adopting an untried technology takes guts. It can be risky and some CIOs and organisations are more risk-averse than others. Having said that, I actually wouldn’t advise any enterprise with thousands of employees to deploy SD-WAN immediately across all geographies. The best, least daunting and least risky approach is to start with a small implementation first. And, of course, the CIO should ask their SD-WAN supplier for case studies and customer references to get insights into how the specific solution has performed in the real world to date, and help avoid potential pitfalls with the deployment. “THE BEAUTY OF SD-WAN IS THAT IT REDUCES THE NEED FOR HARDWARE SIGNIFICANTLY, WHICH IN TURN REDUCES COSTS TOO.” 90 INTELLIGENTCIO James Parker, Chief Revenue Officer, Tata Communications, says CIOs should get to grips with new technology before their competitors beat them to it The cost will spiral . . . Rolling out a nascent technology that hasn’t been widely adopted yet can come with certain surprises, including unanticipated or even hidden costs. To help keep the budget in check, the CIO should work hand-in-glove with the SD- WAN provider from the start to plan the circuit design and associated costs. This includes forecasting for any areas such as connectivity, capacity or equipment which might require extra spend. Still, the beauty of SD-WAN is that it reduces the need for hardware significantly, which in turn reduces costs too, as functions such as firewalls and WAN optimisation can become virtualised. Furthermore, rather than a costly rip-and-replace approach, often there is scope to use the enterprise’s existing IP router footprint for some of the SD-WAN deployment. This helps keep the budget in check too. Take the leap The benefits that SD-WAN can bring to hybrid enterprise networks should far outweigh any uncertainty that CIOs might feel. It gives the CIO unprecedented freedom to deploy new applications across the enterprise, www.intelligentcio.com