Intelligent CIO Middle East Issue 02 | Page 69

INDUSTRY WATCH ABOUT Saudi Arabian Airlines started out in 1945 with a single twin-engine DC-3 (Dakota) HZ-AAX given to King Abdul Aziz as a gift by the US President Franklin D. Roosevelt. Saudi Arabian Airlines, operating as Saudia, is the flag carrier airline of Saudi Arabia, based in Jeddah. The airline reverted to its abbreviated English brand name Saudia from Saudi Arabian Airlines in 2012, when the name was changed to celebrate the company’s entry into the SkyTeam airline alliance and in accordance with a larger rebranding initiative. The airline operates domestic and international scheduled flights to over 120 destinations in the Middle East, Africa, Asia, Europe and North America. Today Saudi Arabian Airlines has over one hundred and thirty-nine (139) aircraft, including the latest and most advanced wide-bodied jets presently available: B747-400s, B747300s, B747-100s, B777-200s, Airbus A300-600s, MD-11s and MD90s. The airline’s main operational base is at Jeddah-King Abdulaziz International Airport (JED). Other major hubs are Riyadh-King Khalid International Airport (RUH), and Dammam-King Fahd International Airport (DMM). The new Dammam airport was opened for commercial use on 28 November 1999. One of the major deliverables of this project was the establishment of robust business intelligence technical platform with complete BI stack and capabilities. From an infrastructure perspective, the solution is architected as a virtualised environment with a data warehouse appliance at the back end, featuring high availability, redundancy and scalability. Regarding the implementation of SV Insight, its flexible platform and technology enabled us to thoroughly view the airline’s performance with a push of a button, empowering the decision making www.intelligentcio.com with timely and relevant information. The self-service solution is a powerful, yet flexible tool, which brought an unprecedented level of business visibility to the airline. From the software perspective, the solution features many services that act as business enablers, as well as reduced the time-tobusiness delivery. Since the introduction of SV Insight the amount of available information has increased almost ten-fold in less than 18 months and we are still integrating more and more information sources as we go. INTELLIGENTCIO 69