Intelligent CIO Middle East Issue 02 | Page 31

FEATURE: MANAGED SERVICES trend is the shift in infrastructure toward hybrid cloud architectures to reduce cycle times, increase resiliency and reduce costs. Hybrid designs might include an on premise private cloud for performance and risk-sensitive workloads, vendorhosted virtual private clouds for heavy workloads and public clouds for generic, low-risk workloads. In essence, digital transformation is the key to success. In order to stay competitive, financial companies need to have the right strategy and become digital, adopt cost effective platforms such as cloud, deploy strong IT security solutions to protect all areas of their business and draft strong company security policies for employees. ABOUT A veteran of the ICT industry, Yasser Zeineldin brings to eHosting Datafort over 25 years of experience gained from working with global majors such as NCR, AT&T and Microsoft. Prior to joining TECOM Investments, Zeineldin was a Regional Director of Microsoft Gulf, responsible for managing diverse teams across sales, marketing, partner management, operations, technology specialists and industry management. Earlier, he headed the Public Sector team at Microsoft Middle East and Africa. He was also a member of the Worldwide Government Industry Core Strategy Team and the Worldwide Partner Executive Council. Before joining Microsoft, Zeineldin led the communication giant AT&T’s operations in the eastern region of Saudi Arabia. He took up the role after moving back from a special assignment with NCR/Teradata, a global technology company in the US, where his primary focus was on developing the market for Business Intelligence and Parallel Processing Systems in Latin America and the MEA region. www.intelligentcio.com In the Middle East, things are no different, but there are still challenges that financial institutions face. Apart from customer demands and regulatory and compliance pressures, financial institutions in the Middle East are also facing several IT-related challenges especially when it comes to keeping up with the rapid digital transformation and change of the industry landscape. Financial services firms must accommodate consumer, regulatory, and competitive demands. Unfortunately, many firms don’t have flexible and scalable data centre capacity in-house. Working with a data centre services provider is an efficient alternative to expanding their own data centre facility. This can enable financial companies to meet their customers’ demands both cost effectively and efficiently. The service also guarantees near zerodowntime, which is a very critical factor for the financial sector. Over the past few years, there has also been an increased uptake in disaster recovery and business continuity services in the financial sector. Another important IT professionals, CIOs and company officials must be proactive in their approach to safeguarding their IT assets, by conducting comprehensive risk assessments. Based on the type of data and applications used by an organisation, companies can identify the most common threats and install preventative measures accordingly. They can also consult with their managed services provider to implement strong security services and protocols. The most common benefits of using a Managed Services provider to tackle the IT security include: 1. Cost reduction: The costs to hire, train, and retain highly skilled IT security staff becomes a service provider’s responsibility 2. Access to skilled resources: With a service provider, the security resources are highly competent as they are trained on the latest technologies and observe and resolve security impacts across multiple clients, and work on security solutions with a broader applicability 3. Round-the-clock surveillance: 24/7 monitoring and management by the Security Operations Centre (SOC) allows customers to focus on what they do best—their core business INTELLIGENTCIO 31