INTELLIGENT MANUFACTURING
In addition , SMI were looking to further automate its processes and implement a more efficient reporting system . While Epicor iScala was working well for SMI , as the company grew it required a setup that would help manage accounts with greater efficiency , and support material and production planning .
Supporting expansion SMI is in the process of expanding its global network by adding a number of factories to its portfolio , which is why it needed a more sophisticated system that would allow it to competently consolidate and integrate processes across its sites . With this in mind , the company turned to Epicor to upgrade their existing system in order to manage increasing amounts of data across the supply-chain more effectively , whilst accessing it all in real time .
Awartani said , “ We previously had a wonderful experience with Epicor iScala , and were satisfied with its functionality . We wanted something tried and tested as we moved forward with our expansion plans , so we decided to continue working with Epicor and adopt the most suitable software solution that would improve our operations .”
iScala had originally been implemented to reinforce the company ’ s main functions , such as finance , warehouse , inventory , and service management applications . The latest Epicor ERP solution managed all of this and also introduced additional functionality . The new software helped track finance reports , manage inventory and purchasing and sales orders across the sites — proving to be successful in augmenting supply chain operations .
Reduced operational costs Following the implementation of Epicor ERP in September 2015 , SMI experienced an overall reduction in its operational costs while maintaining the same high standards across all functions . The company increased productivity and improved its customer relations by using real-time data to reduce the time between when a customer places an order and when the order is shipped .
“ EPICOR HAS COMPLETELY MET OUR NEEDS FOR AN ERP SYSTEM . ULTIMATELY , WE CHOSE EPICOR BECAUSE OF THEIR VAST EXPERIENCE IN THE MANUFACTURING INDUSTRY , ITS HIGH DEGREE OF SCALABILITY , OUTSTANDING CUSTOMIZATION , AND OTHER UNIQUE ADVANTAGES . WE BELIEVE THAT EPICOR ERP IS THE IDEAL SOLUTION THAT CAN HELP US TO EXPAND OUR BUSINESS .”
- Audeh Awartani , MIS and Process Improvement Manager | Saudi Mechanical Industries
The automatic planning and scheduling system also helped to maximize the output of existing equipment and enabled employees to easily access real-time information , allowing them to make more informed decisions . Having this increased visibility of data greatly enhanced inventory control as the businesses gained a better understanding of its current capacity , and how it can maximise capacity with current resources .
“ We would like to commend Epicor for its consistency over the years . It has been a major partner and ally of the company over the past 10 years as we have continued to grow . Epicor has played a vital role in helping us streamline operations and focus on delivering a high level of customer service . When we decided to upgrade our system , it was no question that we would continue to work with Epicor . We have placed our complete trust in Epicor solutions and we would recommend it to any business looking to enhance their productivity and prepare them for growth ,” said Awartani .
Epicor ERP has significantly improved the operations of SMI , which is particularly reflected in the company ’ s enhanced manufacturing processes , increased sales , better quality control , and finance facilities . SMI has also greatly benefited from being able to consolidate its users into one uniform application . This feature has facilitated the workflow of all departments as they can each access accurate and real-time transaction data . The system effectively integrated SMI with its business partners , locally and internationally , allowing the management team to focus on driving business growth and introducing new products .
“ We have built a wonderful working relationship with Epicor . In fact , Epicor software has proven its value over the years by successfully consolidating and integrating three of SMI ’ s major factories . We will continue to work with Epicor as we expand the business and establish new factories in the near future ,” concluded Awartani .
Epicor ERP is the backbone of SMI ’ s core business and seamlessly integrates operations between different departments and its functional online reporting system feature . By being able to link all the branches in one system , SMI was able to successfully monitor its operations and provide customers with unparalleled services resulting in exponential growth over the years .
ABOUT EPICOR
Epicor Software Corporation drives business growth . We provide flexible , industry-specific software that is designed around the needs of our manufacturing , distribution , retail , and service industry customers . More than 40 years of experience with our customers ’ unique business processes and operational requirements is built into every solution — in the cloud , hosted , or on premises . With a deep understanding of your industry , Epicor solutions spur growth while managing complexity . The result is powerful solutions that free your resources so you can grow your business . For more information , connect with Epicor or visit www . epicor . com . www . intelligentcio . com INTELLIGENTCIO
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