Intelligent CIO Middle East Issue 13 | Page 72

INDUSTRY WATCH DR. SALEH A. ALMURGRIN Vice Deputy Minister and ICT Advisor to HE Minister, Ministry of Justice, Kingdom of Saudi Arabia improve IT visibility and security. The very nature of the MOJ’s work requires both real-time and highly secure IT operations. Even with existing backend monitoring tools, the Ministry is faced with critical challenges in key areas such as network and bandwidth issues, malware, etc., without a clear visibility on the impact of these problems. With Nexthink, the MOJ now has advanced IT analytics, enabling it to strengthen security compliance and make better business decisions. The Ministry of Justice has a tradition of showcasing new technology, and the IT analytics solution from Nexthink allows us to maintain the highest standards. We now have real-time visibility from the end-user perspective to monitor our 72 INTELLIGENTCIO entire IT infrastructure and ensure a secure and stable environment. With new IT implementations, what new services have been introduced to both the authorities and the public in the Kingdom? Majed Othman Al Othman, General Manager, IT Department We are also introducing a new portal called ‘Najiz’ with web and mobile application, that will allow the enduser access to all records, whether that be cases a person may have raised, or a case that has been lodged against them. The entire services of the ministry will be available on this portal. For example, if an expatriate www.intelligentcio.com