Intelligent CIO Middle East Issue 13 | Page 67

INTELLIGENT BRANDS // Mobile Technology desktop conversion rate, which is 11%. Technologies like deep linking and mobile retargeting help retailers drive downloads and traffic to apps. By implementing technology, retailers can connect with people as opposed to devices by using real-time customer and device data to create a seamless experience and a consistent brand story. Cross device purchasing is 50% of all e-commerce globally and 42% in Middle East and Africa. By 2026, contextual location will be an integral part of the retail experience and will be driven by mobile. Predictive analysis will pave the way for a far better shopping experience and digital assistants will draw on cognitive power of artificial intelligence and will do the job of identifying goods and deals for users. The two industry driven panel discussions provided local insights on m-commerce in the region and included key experts like Rami Zeidan, Head of Marketing of Anghami, Sebastian Mitchell, CMO of Markavip, Ambareen Musa, CEO of Souqamal, Remo Giovanni Abbondandolo, MD of Travelstart, Harry Lonergan, Sun & Sand, Sports, Digital Marketing Executive at Sun and Sand Sports, Almir Smajlović, e-commerce Manager of Virgin. Dirk Henke, Criteo’s Managing Director Emerging Markets. He continued “By optimizing the mobile experience for smartphones and personalising mobile web shopping experience, brands will have a greater chance to convert browsers to buyers.” of retail mobile transactions are made within an app. By making applications a priority, building loyalty and rewards to inspire brand engagement, and providing personalized communications across all platforms, retailers can harness the power of apps for their business and generate 60%+ revenues in app. According to Criteo’s Mobile Commerce Report H1 2016, 57% The conversion rate for mobile app purchases is 13% as opposed to the www.intelligentcio.com CEO of Mumzworld, Mona Ataya concluded the event with a fireside chat with Mollie Spilman, CRO Criteo after her keynote speech. The chat shed light on how women can become successful business leaders in the corporate world while maintaining a healthy work and personal life balance. The chat also discussed the changing dynamics of consumer behaviour within the region, and how retailers can capitalize on trends and input measures to combine both online and offline retail worlds efficiently. INTELLIGENTCIO 67