Intelligent CIO Middle East Issue 12 | Page 70

INTELLIGENT BRANDS // Mobile Technology GCC FinTech startups ‘cash in’ on Millennial banking demands G CC Financial Technology (FinTech) startups are cashing in on the alwaysconnected banking habits of Millennials, industry experts announced today in the build-up to GITEX 2016. There is a surge in growth of “moneyhawks” – the high-income, and under-35-yearold customers who want constant mobile access to their banking and finance accounts. Banks 70 INTELLIGENTCIO often struggle to profit from their customers. Millennials in the UAE are a key target for banks. The bottom 28% of customers give a 22% profit loss, due to cashing checks at branches or not paying back loans. Moneyhawks are only 16 percent of banks’ customers, but generate the majority of profit, especially from digital payments, according to the Database Marketing Institute. About 60% of the population is under 25 years old, and the GDP per capita is over $48,000, the second-highest in the Middle East and North Africa, according to a recent report by the Kuwait Financial Centre, Markaz. “UAE Millennials do not want to wait at bank branches – they want constant, secure, and easy access to their www.intelligentcio.com