TALKING BUSINESS
RAISING
THE BAR
In the first instalment
of a two-part
series, Andrew
Stevens, CEO, CNet
Training, discusses
the importance of
professional training
and education within
the data centre
industry.
T
he data centre sector is booming
and with the rate of data transfer
across the globe accelerating
at an enormous rate year-on-year,
everyone’s reliance on these mission
critical facilities is only set to grow.
However, a data centre is only as good
as the people within it. Employee’s
knowledge, skills and competency levels
need to be sufficient enough to ensure
that the data centre continues to meet
the needs of the business and ultimately
its end users.
Yet many organisations do not have
a structured investment program
in training and education for their
mission-critical people, a risky approach
considering the potential consequences
of getting it wrong. It’s not just the
huge cost implications associated with
errors and outages, it’s also the potential
damage to your brand and reputation.
So, let’s look at the benefits of having
professionally trained and educated
staff:
• The facility would benefit from the
greater efficiencies and quality when
undertaken by a professionally trained
member of staff
• This increase in quality would enhance
an organisation’s reputation and
competition edge with potential
clients as you can prove the additional
knowledge, professional certifications
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and industry recognised qualifications
that employees have
• Trained and educated staff show more
commitment in addition to increased
morale and motivation, as a result
they are much more likely to stay
with the organisation and therefore
lower the rate of staff turnover and
associated recruitment costs. They
also provide the company with a
training return on investment, this
considers increased productivity and
methodology due to the additional
skills and knowledge gained
• The organisation would also prove
to be a more attractive employer to
potential new staff, with a reputation
for focusing on staff development you
could attract higher calibre talent
Yet businesses and individuals need to
be reassured that they are investing
in the right data centre training and
education programs for their needs
and that they are undertaking their
data centre training with the right
professional organisation. Ideally an
organisation that allows delegates to
benefit from receiving the right technical
knowledge and provide essential
evidence of learning in the form of
official certifications and qualifications.
So, what are the considerations when
choosing a professional training and
education provider?
Quality
If the training provider has its own strict
quality standards you can feel more
confident that the level of service you will
receive will also likely to be high quality.
Those who can demonstrate that they
are BS EN ISO 9001 accredited for
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