FINAL WORD
in Between, which was published by
Mobile Work Exchange in January 2014.
Similar challenges can also be observed
outside of the public sector, in areas such
as financial services, healthcare, retail and
many others. This is putting immense
pressure on IT teams that want to deliver
a flexible, and satisfying, experience for
employees and customers via mobile
devices, whilst ensuring the environment
is safe, secure and compliant.
A global study of 140 IT professionals
that are registered on TechTarget Web
communities shared a number of eyeopening insights on the challenges they
face. Nearly 90% of the respondents said
their organisations support a BYOD policy
but barely half said that it is an official
program within their organisation. The
use of convenient cloud-based services
was also found to be widespread among
respondents’ end users, however fewer
than half the respondents said they
officially support those services.
Malware, lost/stolen devices, accessing
inappropriate content and using
social media platforms are the biggest
96
INTELLIGENTCIO
concerns respondents said they have
with the increased use of mobile devices
in the workplace. Seven in ten of the
respondents also said that the increased
use of mobile devices by employees and
customers has significantly or moderately
raised their organisation’s risk profile.
Similarly, almost every respondent
said that providing an enhanced user
experience through mobile device usage
has had a negative impact on security
and compliance.
ADDITIONALLY, MANY
RESPONDENTS SAID
THAT IT IS IMPORTANT
FOR ORGANISATIONS
TO USE AUDIT-TRAIL
SOFTWARE OR
SERVICES TO TRACK
EMPLOYEES’ ACCESS
TO ONLINE OR CLOUD
APPLICATIONS
Mobility and BYOD are no longer just
concepts and trends, they are a fact of life
for many organisations and IT professionals
around the world. The study found that
87% of the respondents indicated that
their organisation has some kind of
BYOD policy. At the same time, the study
found that only 54% of the respondent’s
organisations actually had a formailised
BYOD policy that was driven by IT.
Furthermore, 19% of the respondents
said that their organisations had informal
BYOD policies that were driven equally
by IT and users, whereas 14% said
that it was entirely driven by users. Only
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