Intelligent CIO Middle East Issue 27 | Page 28

TRENDING But who is ultimately responsible to protect employees who used non-sanctioned apps at work? App developers, IT departments and end-users are at odds over who is responsible for application security and best practices regarding the many apps on the phones of employees. With employees, responsibility is low: only 41% claim ownership for the security and protection of non-business apps they use. And who is that ‘someone else’ who should be protecting users’ apps in the workplace? Employees think security should be provided by the app developers (20%), service providers (17%) and their IT department (16%). But if you ask IT decision-makers who is internally responsible, one third say the security team is most responsible for protecting an employee’s identity and personal information, followed by the CIO or VP (17%) of the company and 15% state ‘the whole IT department.’ “ MORE THAN HALF (55%) OF EMPLOYEES EXPECT THE USE OF BUSINESS APPS TO INCREASE, INCREASING THE ODDS THESE DEVICES MAY BECOME PART OF A LARGER DDOS ATTACK. knowingly use non-sanctioned apps. • A total 10% don’t know if the apps they use at work are banned or not. • Of those who use non-sanctioned apps 51% claim ‘everybody does it’, while 36% of employees believe their IT department doesn’t have the right to tell them what apps they can use. • One third (33%) claims IT doesn’t give them the apps needed to get the job done. Perceived attitudes of employees and thoughts on best practices • Almost a quarter (23%) of IT decision makers think there will be no improvement in security behaviour at their company but 75% think optimistically that there will be. • 88% of IT heads say employees need better education on best security practices. • IT decision makers say their top recommended password policy is updating passwords regularly (76%) followed by choosing different passwords for different systems (59%) and two-factor or multi-factor authentication (53%). • Password policies are communicated to employees through email reminders (66%) followed by employee orientation (50%), internal meetings (48%) and communication from a manager (44%). Challenges and needs of IT • When protecting their company, the biggest challenge noted by IT professionals is lack of corporate commitment to policy and enforcement (29%). • Forty-one percent of IT leaders are only slightly optimistic about their ability to stop threats and protect their company. Additional AIR findings include: Employee behaviour towards the use of banned apps or sites at work • It’s an accepted fact that companies can block apps and 28 INTELLIGENTCIO websites at work – 85% of employees find this practice acceptable. • However, only 61% of employees claim their companies actually block specific sites or apps. • A total of 30% of employees surveyed This data is consistent with a recent A10 Networks report that found the average company suffers 15 DDoS attacks per year, with average attacks causing at least 17 hours of effective downtime, including slowdowns, denied customer access or crashes. Attacks are also getting harder to defend, with average peak bandwidths of 30 to 40 gigabits per second (Gbps) and many exceeding that mark. n www.intelligentcio.com