Intelligent CIO Middle East Issue 25 | Page 46

COUNTRY FOCUS: EGYPT Careem-Egypt is the ideal partner to work with to move towards a cashless society, by introducing more innovative digital payment solutions, integrating technology with financial products in order to cater for under-banked citizens and accelerate the financial inclusion – meaning use of the CIB Smart Wallet can become embedded into the customers’ daily routine. “At Careem-Egypt, our mission is to simplify people’s lives and we continually pursue innovating ways to achieve this goal. Our partnership with CIB-Egypt demonstrates our commitment to optimise the best customer experience, by sharply focusing on client satisfaction,” said Ramy Kato, Careem Egypt Managing Director. CIB-Egypt has invested heavily in its digital platforms and IT infrastructure, adopting latest technologies and offering best-in-class services and products. As a result CIB-Egypt has been diversifying its digital banking offering, including internet banking, a mobile banking application, and a wide network of more than 800 ATMs across the country. “Our mission is to simplify people’s lives and we continually pursue innovating ways to achieve this goal.” ALEXBANK forms partnership with Vodaphone to expand mobile banking offer Vodafone Egypt has signed a partnership agreement with ALEXBANK to support Vodafone Cash Mobile Money Transfer. 46 INTELLIGENTCIO “It marks an important move towards a substantial increase in the use of mobile payment services.” This new strategic partnership aims at further developing interactive services for Vodafone customers and contributes to providing innovative financial solutions. The agreement enables Vodafone Cash customers to enjoy a complete portfolio of financial services featuring convenient and safe payments directly via their mobile phone, through the MasterCard network. An agreement was signed by Stefano Gastaut, Vodafone Egypt CEO, and Dante Campioni, Managing Director and CEO of ALEXBANK. Karim Shehata, Vodafone Egypt Consumer Sales Director, said this new partnership with ALEXBANK is a vital step towards the development of mobile e-payments system in Egypt. “It marks an important move towards a substantial increase in the use of mobile payment services in Egypt, anywhere and at any time, even during vacations and official holidays,” he said. “Customers can also deposit or withdraw cash from ATMs after receiving required monetary approval.” He added that the ease of Vodafone Cash e-wallets represents a successful technological model that works to fulfil customers’ daily needs. “Such partnerships will work to transform Egypt into a cashless community,” he said. Sherif Lokman, Head of Retail Banking and Small Businesses at ALEXBANK, said the agreement would allow Egyptians to enjoy state-of-the-art financial solutions. Lokman emphasised that ALEXBANK supports the expansion of electronic banking services, alongside ‘Digical’, its own internet banking service, and ‘Ma7fazty’, ALEXBANK’s electronic wallet solution. He added that ALEXBANK does not see any conflict between developing its own products and supporting those from other vendors such as the Vodafone Cash wallet as the market potential is “Such partnerships will work to transform Egypt into a cashless community.” extremely wide and a different customer base would be attracted. “In this phase our priority is to reach more people and serve the objective of achieving better financial inclusion favouring the decrease of cash settlements” he added. Bank aims to improve the financial inclusion of women through technology ALEXBANK has also been busy improving the financial inclusion of women living in rural Egypt, enhancing the financial literacy of women, and supporting women in business. It has signed a Memorandum of Understanding (MOU) with the National Council for Women (NCW) aimed at complying with the Egyptian National Women Strategy 2030. Dr Maya Morsy, Head of the National Council for Women, said: “The NCW aims at developing mechanisms to expand financial inclusion to ensure women’s access to financial and non- financial services in every governorate and village in Egypt.” www.intelligentcio.com