Intelligent CIO Middle East Issue 25 | Page 42

FEATURE: PRINTING SOLUTIONS use our printers to collect data from attached devices such as scanners, send it to cloud based applications and print. On mobility, not only do we have mobile printers, but all our Link-OS printers can link to our Android based enterprise mobile computers, so applications can print directly, regardless of location. Do your products have any translation abilities? HOZEFA SAYLAWALA, SALES DIRECTOR, MIDDLE EAST, ZEBRA TECHNOLOGIES Have printers moved away from being devices to becoming workplace assistants? There is no doubt that printers have become more powerful, enabling them to become more central to the task they are required for, with improved connectivity and computer power allowing them to take over the tasks that might have traditionally been performed by a PC connected to a printer. So, the printer is becoming another powerful connected device with a range of unique specialist functions. Customers’ expectations have changed with the development of digital technology and our personal experiences with technology are also driving our business expectations. We are now used to carrying powerful mobile devices in our pockets, with internet connectivity everywhere and services delivered from the cloud. Whilst the printer’s number one job is still to print, it can also take advantage of these technologies to deliver an improved service for the customers. 42 INTELLIGENTCIO In terms of machine language, the Zebra printers are able to understand multiple commands from competitor printer devices. How are you enhancing the security features of your printing devices? Investment in software and connectivity will continue to drive the change in how the printer performs and how it is used. Security is increasingly an issue for printers; as they become more capable then the security risks also increase. Our printers have very good security however we continue to work on security enhancements for all the devices and you can expect to see additional developments to our printer software in 2018. Our printers are refreshed from time to time to ensure that they offer the latest Wi-Fi and Bluetooth technology, supporting the latest wireless security standards. How are mobile and cloud based solutions incorporated into your products? Do your printing devices have the ability to recognise users through fingerprint recognition? Our Link-OS printers incorporate cloud connectivity as a fundamental capability. So for example, you can Not yet but it is possible to connect accessory devices such as fingerprint readers to some of our printers. n How is the role of the printer changing from being just a machine to a connected device? How is the role of printers changing in today’s digital environment? The user interface menus on our premium category printers can operate in multiple human languages, however these are not automatically translated from say French to German. Think about the printer as a network device that prints, rather than the other way around. www.intelligentcio.com