COMMENT
W
hat will you remember
2017 for? There’s no
doubt that we have
continued to see the relentless
march of emerging technologies
this year. Artificial intelligence,
augmented reality, virtual reality,
all spring to mind while we have
seen the continued progression
of the Internet of Things and
cloud computing. All of this
has become a reality thanks to
rapid development of software,
analytics, and processing power.
Here Savio Tovar Dias, Senior
Director of Sales Engineering for
Middle East, Africa, Asia and the
Pacific at Avaya International,
a recognised business
communications innovator,
answers our questions about the
out-going year.
“The cloud
and the as-
a-service
market is
increasingly
taking a front
seat among
IT decision-
makers.”
What do you perceive as the
breakthrough technology
development from 2017?
Over the course of 2017,
Avaya has been working with
organisations to design solutions
to create superior customer
experiences and drive business
success in today’s digital world.
Fundamental to this digital
transformation has been creating
open, standards-based platforms
that protect organisations’
existing investments while making
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