Intelligent CIO Middle East Issue 24 | Page 85

INTELLIGENT BANKING encryption solutions on the market, Gemalto’s SafeNet Luna EFT Payment HSM helps banks: • Reduce PCI-DSS compliance scope by using end-to-end encryption of payment data, stored online, captured at the point of sale, or travelling to and from the financial institution’s back end. • Manage large volumes of cryptographic security functions simultaneously to secure the growing number of online, peer-to-peer and mobile payment transactions. • Take advantage of Host Card Emulation-based contactless payments by securing the enrolment, provisioning, and tokenisation process of payment card credentials and operations. • Access and integrate with a wider range of point of sale (POS) terminals through Gemalto’s extensive partner network. • Scale transactional processing for faster authorisation speeds in the cloud and credit, debit, e-wallet and chip cards while meeting FIPS 140-2 Level 3 and PCI-HSM 2.0 standard. n ATM solution from NCR to ‘transform’ retail banking N CR Corporation, a global leader in omni-channel solutions, has announced the launch of NCR SelfServ 80 Series, a new family of ATM solutions that will help financial institutions redefine the banking experience and change the way consumers interact with the ATM forever. Through a unique combination of innovation across software, hardware, and services, consumers and financial institutions will gain many new benefits from this mobile-ready ATM solution. A large, 19-inch multi-touch display drives tablet-like interactions, where consumers can swipe, pinch and zoom their way quickly through transactions. “Financial institutions need to offer the experience digital natives demand as they come of age and require more financial services,” said Wael El Aawar, vice president, Middle East and Africa, financial services, at NCR Corporation. “This launch fundamentally transforms the ATM to be perfectly aligned with how consumers want to bank and gives financial institutions a www.intelligentcio.com new way to realise omni-channel transformational strategies.” Jose Resendiz, vice president and general manager, NCR Financial Services. Built-in video banking also enables financial institutions to offer high-touch, personalised service, where customers can be helped by a live teller right at the ATM. This means financial institutions can extend their personal service coverage and be available as close or far from home and as early or late as they choose to be. NCR is currently the only company that can offer video banking fully integrated in one ATM platform. “Customers appreciate the new platform, which is beautiful on the outside and full of powerful engineering on the inside. Many more continue to sign up as they look to deploy a future-proof solution that is converging the physical and digital channels in a mobile-first world.” This capability streamlines the way branch staff serve customers with auto loans, mortgages, credit cards or deposits across the network. NCR’s research shows that 80% of the transactions typically completed inside a physical branch can be completed through a live video teller at an ATM. “The adoption of this new solution is incredibly exciting. Several of the largest banks in the world, along with many community banks, have signed on for initial delivery contracts, with thousands of units already installed to date,” said The SelfServ 80 Series was recognised as an International Design Excellence Awards 2016 finalist. It is rooted in NCR’s 132-year history of understanding consumer behaviour, its deep domain experience in retail banking and the strong legacy of its SelfServ brand. The modern design comes with fully customisable, colour-coded media entry and exit indicators. Additionally, a unique 10-cassette cash dispense capability lowers cash replenishment costs. Paired with NCR’s CxBanking software suite, the SelfServ 80 series unlocks customer experiences across physical and digital banking channels. n INTELLIGENTCIO 85