COUNTRY FOCUS: KINGDOM OF BAHRAIN
Dr Jassim Haji (left), Director Information Technology, Gulf Air, and Sherif
Tawfik, Regional General Manager, Bahrain and Oman, Microsoft
Microsoft SharePoint-based website
using a powerful combination of Azure
and open-source software platforms.
“We at Link Development have always
strived to offer solutions that cater
to the needs of every customer,” said
Sylvana Mounir, General Manager,
Digital Services, Link Development.
“Microsoft innovations, coupled with our
inventive ways of engagement, delivery
and support, empower Gulf Air to
harness technology in order to achieve
their business objectives.”
Gulf Air’s multilingual site gulfair.
com consists of a main corporate
site and sub-sites dedicated to other
www.intelligentcio.com
Gulf Air services, such as its passenger
loyalty programme, cargo partners
and customers. The main site offers
a wide range of responsive features,
such as travel data, baggage claim,
flight booking and even local-weather
information. The flexibility of Azure
will allow the airline to roll out other
provisions as needed. “We at Link Development have always
strived to offer solutions that cater to
the needs of every customer.
“So much of what is needed
to revitalise an organisation –
empowering employees, engaging
customers and transforming products
– is enabled by solutions like Microsoft
Azure,” said Tawfik. “Gulf Air’s success is
in bringing standout experiences to its
passengers. In giving them cross-device
flexibility, always-on connectivity and
sub-second responsiveness, the airline
is successfully future-proofing its IT
systems, and we are delighted to have
been a part of this process.” Gulf Air’s site gulfair.com consists of
a main corporate site and sub-sites
dedicated to other Gulf Air services, such
as its passenger loyalty programme,
cargo partners and customers. The main
site offers a wide range of responsive
features, such as travel data, baggage
claim, flight booking and even local-
weather information. The flexibility of
Azure will allow the airline to roll out
other provisions as needed.
Dr Jassim Haji, Director of Information
Technology, Gulf Air, said: “The
importance of the online user
experience and the need for a superior
online presence made us decide that
a new, modern online presence was a
high strategic priority. With the Azure-
based portal, our unique visitor numbers
have shot up, while we have reduced our
backend operational costs.”
Sylvana Mounir, General Manager,
Digital Services, Link Development, said:
“Microsoft innovations, coupled with our
inventive ways of engagement, delivery
and support, empower Gulf Air to
harness technology in order to achieve
their business objectives.”
Microsoft’s Tawfik added: “So much
of what is needed to revitalise an
organisation – empowering employees,
engaging customers and transforming
products – is enabled by solutions like
Microsoft Azure.
“Gulf Air’s success is in bringing
standout experiences to its passengers.
In giving them cross-device flexibility,
always-on connectivity and sub-
second responsiveness, the airline
is successfully future-proofing its IT
systems, and we are delighted to have
been a part of this process.” n
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