Intelligent CIO Middle East Issue 22 | Page 24

COMMENT “The card industry loses $24 billion a year to consumers who are frequently duped into revealing their card details.” whether this be through point of sale malware, skimming devices, phishing, breached databases, or through operating botnets. • Distributors – are the ‘middle men’ who typically make the most money. While the criminals who harvest may use the card data themselves, they also sell it on to others who will package, repackage and sell on the card information. • Fraudsters – run the most risk in terms of getting caught by law enforcement or being conned by fellow criminals. Once fraudsters have acquired payment card information from their distributor, the fraud can happen. These individuals tend to be less technical and attract a lower calibre of cybercriminal, often relying on online guides and courses to learn the latest techniques. • Monetisation – There are many different roles within the stage, including those who have been duped into operating drop addresses billion a year to consumers who are frequently duped into revealing their card details. One of the key themes that stood out for us is the level of ‘social engineering’ criminals are now using. Aggressive and manipulative phone calls to victims to reveal PIN numbers is just one example of this.” Digital Shadows offers the following five tips for consumers: Rick Holland, VP Strategy at Digital Shadows and those involved in the reselling of fraudulently acquired goods. Rick Holland, VP Strategy at Digital Shadows, continues: “This ecosystem is highly complex and international. At each stage, it creates victims – from the card industry that loses $24 1. Don’t be part of a cashing out scam. Be wary of job postings offering well-paid jobs to re-ship goods, often offering to work from home. Fraudsters go to great lengths to make these companies look legitimate. 2. Protect your PIN. Never share your PIN over email of phone, no matter who says they are calling. 3. Be picky about who you shop with. If shopping somewhere new, ensure the shop uses 3D Secure. 4. Take care when booking travel and “The card companies have developed sophisticated anti- fraud measures and high quality (criminal) training can be seen as a reaction to this.” 24 INTELLIGENTCIO www.intelligentcio.com