TRENDING
One year later, new survey data shows businesses
continue to make digital transformation progress
through the use of digital workspace technologies.
A smaller gap exists between potential and what
businesses have achieved to date in large part
because of higher-level executive commitment and
digital workspace investment. Key findings
Digital transformation is now an executive priority,
with more organisations, 62% in 2016 compared to
56% in 2015, recognising the power of mobility to
transform their businesses and lack of adoption as
an impediment. #2: Costs drop significantly as businesses embrace digital
workspaces and ROI averages 150%. 41% of IT and business
decision makers saw improvements in total management costs as
they successfully executed on digital workspace efforts, compared
with 30% for their non-executing peers. Total management cost
savings showed an average reduction of 21% for respondents
reporting an improvement.
Moreover, digital workspace investment grew, with
businesses citing two key goals for their decisions:
increasing team productivity and business process
re-engineering. Digital workspace technologies
are enabling IT to meet executive business
objectives with key digital workspace technology
characteristics becoming critical to execution.
Organisations were found to be in various stages
of implementing mobile initiatives. Overall, almost
#1: Business gains outweighed operational gains with few
exceptions. Companies that have successfully executed
digital workspace initiatives reported higher mobile workforce
effectiveness, user access to mission-critical applications, and user
satisfaction with IT than non-executing companies.
#3: Digital workspaces improve the ability of a business to rapidly
bring new revenue streams online. 48% of those surveyed that have
successfully executed mobility initiatives have seen improvements,
compared to 34% surveyed that have not executed. Over half 52%
of companies surveyed executing 10+ business mobility initiatives
have seen improvements in their ability to more rapidly bring
new revenue streams online compared to those surveyed that are
executing less than five mobility initiatives.
#4: Businesses that execute more mobility initiatives show stronger
improvements across all categories. Benefits across all business,
operational, and financial categories improved considerably as
the number of successfully executed initiatives increased. Those
that successfully executed 10 plus initiatives were consistently
higher than those that executed five to nine initiatives and those
that successfully executed fewer than five initiatives, particularly
in the business category. Similarly, across all categories, those that
executed five to nine initiatives remained consistently higher than
those that successfully executed fewer than five initiatives.
Digital workspace is now seen as an effective way
to address top-level concerns delivering better
security, reducing IT management cost and
complexity, and enhancing data loss prevention
four out of five organisations, 78% have successfully
executed or are actively executing mobile initiatives.
#5: Digital workspace reduces business mobility adoption
friction, addresses top concerns, and include security and identity
management as vital components. Concerns about security are at
the forefront of the thoughts of executives but nearly one out of
every two executives (45%) views a digital workspace solution as a
way to address compliance and security risks.
In this year’s survey participants reported that
executives begin with a focus on team productivity,
streamlining processes, and cost reduction as they
look to achieve business objectives through the use
of the digital workspace. Although challenges for
organisations executing business mobility strategies
still exist, digital workspace software is now seen as an
effective way to address top-level concerns. #6: VMware customers self-identify as digital enterprises
significantly more often its non-customers (84% versus 77%).
Nearly two-thirds of VMware customers surveyed (61%) are
planning more than 50 mobile initiatives in the next 12 months
compared to VMware non-customers surveyed (47%). In response
to the same business, operational, and financial questions,
VMware customers surveyed reported achieving higher ROI than
organisations deploying other technologies. VMware customers
also identified more necessary elements to creating a digital
workspace platform than non-VMware customers.
A digital workspace delivers better security, reduces IT
management cost and complexity, and enhances data
loss prevention. Achieving these IT outcomes is driving
nearly a third (30%) of respondents to deploy digital
workspace software to achieve business mobility. n #7: In the majority of cases, the directive to reimagine business
processes and deploy digital workspace technology is coming from
a strategic push at the corporate level.
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