Intelligent CIO Middle East Issue 21 | Page 47

FEATURE: DISASTER RECOVERY Rick Vanover, Veeam’s director of technical product marketing and evangelism, at Veeam effective disaster management strategy? The strategy is very important. In fact, these are principles taken into account for the new Veeam Availability Orchestrator product, as well as options for organisations to build Disaster Recovery plans with Veeam today. I’ll share a few specific elements that can highlight this process. The first technology service needed in a disaster is communication. Whether it is email or phone systems; communication lines have to be established. But the big indicator is that it’s not just a mail server or phone system online; users and client software may need to be in place and pre-requisite systems may need to be online as well (such as DNS). Additionally, a Disaster Recovery Management Strategy should be built in terms of applications and their associated requirements. This way, the business can decide and be made available in terms that they understand. How have the associated technologies and strategies around disaster recovery evolved over the last few years? The last few years have actually shown us that a Disaster Recovery strategy is very critical for organisations today. Specifically, there is no ‘manual mode’ for many businesses today. Just take the latest headline outage as an indicator of the dependency that data centres have in running any modern business. www.intelligentcio.com “The good news is that the technologies are available today to get organisations where their internal and external stakeholders expect them to be.” That need for Disaster Recovery has evolved and technologies have paved the way for innovation – and Veeam is investing in this area significantly. The key drivers and innovation areas that have enabled more advanced Disaster Recovery are advances in virtualisation technologies, cloud and service provider technologies and advanced storage systems. These infrastructure technologies pave the way for software vendors like Veeam to deliver a rich availability experience to organisations of all types. To what extent would you say enterprises have become aware about the importance of Disaster Recovery, and to what degree have organisations taken the right steps to prepare themselves? I’d hope that organisations have given Disaster Recovery the requisite investment and preparation; but in fact this is not the case. Each year, Veeam commissions the ‘Veeam Availability Report’ that surveys CIOs around the world and it’s clear that there is always improvement needed in this area for organisations today. The good news is that the technologies are available today to get organisations where their internal and external stakeholders expect them to be. To prepare, I advise organisations to identify what applications and parts of the IT organisation are in-need of requiring a complete Disaster Recovery plan. Then apply the technologies to get there, test it accordingly and diligently ensure the documentation is updated. These are some of the principles that will be incorporated into Veeam Availability Orchestrator, and we see organisations of all types interested in delivering a complete Disaster Recovery plan for critical applications. n INTELLIGENTCIO 47