Intelligent CIO Middle East Issue 21 | Page 44

FEATURE: DISASTER RECOVERY “94% of companies suffering from a catastrophic data loss do not survive.” What are the main ways a company can find itself losing its data? There are several reasons for data loss and they come in the form of human error, natural disasters, cyber-attacks, power loss, and malfunctioning of hardware or software. • Cyber Attacks: According to a recent report by Gemalto, for the first half of the year 2016, 974 publicly disclosed data breaches took place in the first half of 2016, which led to the successful theft or loss of 554 million data records. • Hardware or System Malfunctions: According to a survey of data loss’s causes, more than two-fifth of users lose data because of hardware or system malfunctions. It is the most common cause of data loss. • Human errors: Another common cause for data loss manifests itself in the form of clicking on the delete or format unintentionally or even the damage caused by physical damage by dropping the device. • Computer Viruses and Malware: The risks involved in damage and loss of information at the current moment is also very high with the increasing number of virus, malware and ransomware attacks. This is applicable not just in larger enterprises, but also in smaller organisations. This can spread rapidly while causing temporary or complete damage to the business data. • Natural Disasters: One of the most uncontrollable causes of data loss include earthquakes, fires, floods, etc. However according to a survey, natural disasters account for only 3% of data loss. 44 INTELLIGENTCIO Sachin Bhardwaj, director of marketing and business development for eHosting DataFort What is the best way to plan for Disaster Recovery? A Disaster Recovery plan is a tabulated, organised and methodical approach with detailed instructions and preconceived responses to mediate accidental and unexpected disruptions. It is a comprehensive plan that includes anticipatory precautions, refined and scenario based reactions, reserve resources and redundancies so that the impact of a disaster can be contained and the enterprise can sustain essential operations as well as resume critical functions rapidly and with relative ease. “Seven out of 10 small firms that experience a major data loss go out of business within a year.” 7. Don’t neglect laptops as according to Gartner, two-thirds of corporate data lives outside the data centre. 8. Maintain three copies of the data, stored on two different kinds of media, with one of them stored offsite. 9. Keep backups off site, in a safe location. 10. Store data in a secure cloud. We also suggest working with a trusted services provider to disaster proof data and IT systems. This will not only ensure high availability of the data and IT infrastructure, but will also let organisations focus on core activities that require their attention the most. A few steps to get started: 1. Conduct a data assessment to better prioritise what data you need to have on hand after a disaster and who will need to have access to it. 2. Define an acceptable recovery time objective, recovery point objective and choose the right storage media. 3. Create a Disaster Recovery plan and test it. 4. Make sure sensitive data is properly encrypted. 5. Regularly back-up and snapshot data. 6. Make sure critical applications are always accessible. What does a Managed Disaster Recovery Service Programme cover? A managed disaster recovery service will cover the following: • RPO and RTO Service Level Agreements. • Running a Disaster Recovery (DR) runbook for bringing up the DR environment. • Making sure all systems and applications are up and running. • Conducting frequent DR drills and rectifying issues that may arise. • Liaising with vendors for support of various technologies in place. www.intelligentcio.com