COMMENT
“A challenge
partner should
be someone who
is not an obvious
choice, so be
aware of biases
in selecting this
partner.”
genuine new customer value, enduring business models and
economic architecture underpinnings. Adopt key mindset
traits as a way of evolving your own thinking to have a
higher quotient of digital acuity — a sharpness or keenness
of thought, vision and understanding in relation to digital
technologies as a source of competitive advantage.
Reinforce the digital acuity mindset with daily routines
and rituals
Routines strengthen the brain’s underlying neural networks,
which in turn form connections with new experiences and
thoughts. Develop, introduce and eventually ingrain in the
culture a series of digital beliefs and design principles that
reinforce key concepts.
Repeated use will enable these concepts to become
subconsciously ingrained as a new mindset. This can be as
simple as experiencing a new technology each week, such
as PokemonGo, a new virtual personal assistant application
or virtual reality headset, or model key targeted digital
behaviours such as blogging or communicating via video.
Graham Waller is Research Vice President at Gartner, the
trusted and valuable partner for more than 11,000 distinct
enterprises in more than 90 countries worldwide. n
www.intelligentcio.com
“Truly challenging core
beliefs requires the
injection of external
and brutally honest
perspectives.”
INTELLIGENTCIO
25