INTELLIGENT MANUFACTURING
Therefore, IRC invested in Epicor ERP
to support with streamlining processes
and business growth and productivity.
“Due to the intricate nature of our
manufacturing process and stringent
quality requirements, we selected
Epicor ERP for its flexibility, scalability
and broad capabilities,” says
Muhammad Irfan Manda, IT manager
for IRC. “With fully customisable
dashboards and reports, Epicor ERP
is able to deliver up-to-the-minute
data to support decision making
and enable the product quality and
versatility that our customers have
become accustomed to.”
Epicor helping to drive business
forward
By facilitating a constant flow of data,
Epicor ERP now manages the IRC sales
process from start to finish. This is critical
to ensuring that orders are processed
without delay, and on completion the
www.intelligentcio.com
invoicing and payment processes are
also finalised without impediment.
This ensures healthy cash flow,
accurate budgetary management and
supports the high level of customer
service that IRC customers expect.
It also allows for accurate inventory
forecasting to ensure that IRC
maintains stock levels to keep up with
orders and avoid delivery delays.
“Epicor ERP offers an end-to-end
solution that supports IRC with
financial management, supply
chain management, production
management, planning and
scheduling management and
sales management,” says Manda.
“Its comprehensive functionality,
customisable reporting and
availability of real-time data have
drastically improved customer
service, operational efficiency and
profitability.”
“Now we have access to comprehensive
information on every supplier and
customer, including sales reporting,
statement of accounts, quotation
management, pending orders, invoices
and payment tracking,” says Manda.
“The enables us to be more responsive
to customer requirements, shorten lead
times and boost operational efficiency.”
The future
“Epicor ERP has enabled us to
implement more robust and
efficient internal procedures that
have had a direct impact on cost
control and shortened lead times
without compromising on product
quality,” adds Manda. “Our superior
product offering and exceptional
customer service is at the heart of
our business and now we have the
systems in place to charter a new
course in manufacturing and business
excellence.”
INTELLIGENTCIO
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