INTELLIGENT MANUFACTURING
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INTERNATIONAL
RUBBER COMPANY
INVESTS IN EPICOR
ERP FOR BUSINESS
GROWTH AND
PRODUCTIVITY
I
nternational Rubber Co. LLC (IRC)
prides itself on the wide range of
high quality synthetic polymeric
rubber and plastic products that it
manufactures and procures for the
growing construction industry in the
UAE and other Gulf Cooperation
Council (GCC) countries. Founded in
1994, IRC has a stellar reputation, not
only for its product offering, but for its
constant attention to its philosophy:
‘performance beyond expectation.’
Versatility through innovation
Known for its ultramodern architecture,
feats of engineering and luxury
shopping, Dubai is a challenging
market place. The extreme climate
and the discerning nature of its
architects and engineers mean
that innovation, superior quality,
variety and availability are crucial to
becoming a supplier of choice.
IRC therefore takes a solution-based
approach when developing new rubber
profiles to be used for all kinds of sealing
purposes. Each product is designed
with precision to ensure quality and
durability. With some of the most
highly qualified personnel in the rubber
industry at its disposal, IRC offers
BY FACILITATING A CONSTANT FLOW OF DATA,
EPICOR ERP NOW MANAGES THE IRC SALES PROCESS
FROM START TO FINISH. THIS IS CRITICAL TO
ENSURING THAT ORDERS ARE PROCESSED WITHOUT
DELAY, AND ON COMPLETION THE INVOICING
AND PAYMENT PROCESSES ARE ALSO FINALISED
WITHOUT IMPEDIMENT. THIS ENSURES HEALTHY
CASH FLOW, ACCURATE BUDGETARY MANAGEMENT
AND SUPPORTS THE HIGH LEVEL OF CUSTOMER
SERVICE THAT IRC CUSTOMERS EXPECT
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INTELLIGENTCIO
exceptional customer service, short lead
times, proven customer satisfaction and
unwavering technical support.
The challenge
An ever expanding customer base with
very specific order requirements was
complicating the sales and inventory
management process of IRC’s rubber
and plastic products. IRC’s previous
systems simply didn’t have the
functionality or capability to intricately
manage the burgeoning number of
orders and customers.
Without the support of a high quality
enterprise resource planning (ERP)
system, it was becoming impossible
for IRC to improve productivity,
increase capacity and streamline its
processes. This included being able to
manage a complex supply chain and
provide detailed reporting to support
decision making.
www.intelligentcio.com