INDUSTRY WATCH
Aruba’s team shone through was
with the design and deployment of
Wi-Fi coverage for the new Burj Al
Arab Terrace. At the time, the hotel
could share few details of this highly
anticipated expansion, but required
rapid WiFi installation once it was
installed.
“Aruba’s team expertly designed the
layout and accounted for everything
from coverage quality to cabling
layout and aesthetics,” said Neil.
“This was remarkable given how little
information we could share with them
at the time.”
AN EYE FOR AESTHETICS
Attention to detail and breathtaking
designs have always been a
distinguishing aspect of the hotel. It
was essential therefore for the APs to
be seamlessly blended into the design.
in Wi-Fi services for guests. “Our guest
satisfaction surveys showed that
they were very happy with the speed,
availability and quality of service. We
also saw improvement in our ratings
and feedback,” he said.
With Aruba’s unique ClientMatch
solution, guests’ devices seamlessly
transition between APs as they roam
the Hotel’s premises, resulting in a
consistently high quality of service
with no drop in performance or
connectivity.
ROBUST SECURITY IS A KEY
BENEFIT
As with every IT project undertaken by
the Jumeirah Group, security was no
small consideration in the deployment.
“We are a demanding customer with
very stringent requirements. Aruba
rose to the challenge and extensively
customized its APs and positioned
them so as to be nearly invisible to
guests,” said Neil. “Aruba’s solution has impressive inbuilt
security. Robust authentication and
other features ensure that our guests
are fully secured and protected while
still enjoying high performance WiFi,”
commented Neil. The hotel has also
activated Aruba’s Wireless Intrusion
Protection (WIP) feature to detect and
mitigate the threat of rogue APs.
An example of such customisation
was at the Burj Al Arab’s opulent ‘Gold
on 27’ bar that called for the APs to
be painted in a specific shade of gold
to match the exquisite ambience. These security features further
ensure that the hotel’s many Point
of Sale (POS) systems, which are all
WiFi connected, can execute their
transactions safely.
The immediate benefit of the new
deployment was the improvement Aruba’s Wi-Fi has enabled the Jumeirah
Group to be able to introduce a
ARUBA’S SOLUTION HAS IMPRESSIVE INBUILT
SECURITY. ROBUST AUTHENTICATION AND OTHER
FEATURES ENSURE THAT OUR GUESTS ARE FULLY
SECURED AND PROTECTED WHILE STILL ENJOYING
HIGH PERFORMANCE WIFI. THE HOTEL HAS ALSO
ACTIVATED ARUBA’S WIRELESS INTRUSION
PROTECTION (WIP) FEATURE TO DETECT AND
MITIGATE THE THREAT OF ROGUE APS
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INTELLIGENTCIO
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