Intelligent CIO Middle East Issue 17 | Page 66

INTELLIGENT BRANDS // Mobile Technology powered by Mobile Solutions play major part at MEFTECH 2017 T he world’s most innovative financial technology providers attended MEFTECH 2017 with new technology and guidance for leaders of MENA banks on how to adapt to meet the needs of their modern digital customers. MEFTECH is the region’s premier financial technology conference and exhibition and took place in Abu Dhabi recently. Among the dozens of companies that attended the event included Dosrum, Compass Plus and SunTec, who each 66 INTELLIGENTCIO showcased innovative technology that harnesses the power of social media and personalised customer experience solutions - in line with the region’s growing online presence. With the latest global statistics on digital and social trends illustrating that the fastest growth in use and ecommerce is in the MENA region, the hotly anticipated digital solutions were in high demand from the MEFTECH audience. With latest research showing Middle Eastern consumers increasingly purchasing through mobile devices, Dorsum’s Botboarding platform, a BaaS (Bot-as-a-Service) smartphone solution, has made it simpler for financial institutions to converse with current and prospective clients in a fast and comfortable way. The natural-language communication tool is built upon Facebook Messenger, which opened up its platform for developers in April 2016. It uses traditional customer data gathering and user profiling technology to help banks differentiate their offerings from competitors, while also opening www.intelligentcio.com