INTELLIGENT MANUFACTURING
SABBY GILL
Executive Vice President,
International for Epicor Software
sales cycle of every single customer
from tender to fulfilment is unique.
Flawless execution hinges on tight
integration and coordination between
our associates in sales, engineering,
purchasing, manufacturing, shipping
and accounting. Implementing Epicor
ERP has allowed us to rely on systems
rather than manual processes, improve
communication between departments,
streamline operations and ultimately
ensure that we deliver the highest
quality product and service to our
customers.”
With the Epicor ERP system now
serving as the backbone of the
business, Aiman and his team are
beginning to benefit from its rich
www.intelligentcio.com
functionality, specifically its reporting
features, to improve business
operations and aid management
decision making. “We are currently
working on building customised
reports for each department. For
example, our associates in purchasing
now have granular visibility of
purchase orders which ultimately
contributes to improved OTD (on time
delivery), arguably one of the most
important manufacturing metrics. In
addition to departmental reports, we
are also working on developing data
rich reports and dashboards for our
senior management team that will
give them a clear snapshot of the
health of the business and allow them
to make more informed business
decisions.”
“Havelock AHI faced some significant
challenges with their previous ERP
solution, specifically around usability
and maintenance. We focused on
delivering a solution that not only
addressed the requirements and
challenges of their industry and
specific business, but was also easy
to deploy and achieve last-mile
functionality, operate, manage and
upgrade,” said Sabby Gill, executive
vice president, International for Epicor
Software. “I am confident that Epicor
ERP will provide Havelock AHI with
the flexible and scalable platform they
need to continue to innovate and
grow their business in the region.”
Aiman concluded, “At Havelock AHI,
our core values are offering our
customers outstanding quality, service
and value, attention to detail and
continuous improvement. We are also
committed to providing our associates
with an exciting and rewarding work
environment. Choosing to partner with
Epicor has provided us the platform
we need to stay true to our values, and
at the same time grow our business.”
Full success story: http://www.epicor.
com/MENA/Press-Room/Success-
Story/Havelock-AHI.aspx
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