Intelligent CIO Middle East Issue 15 | Page 66

INTELLIGENT BRANDS // Mobile Technology
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Four steps to accelerate mobile collaboration for SMBs

Whether you have staff servicing customers a few miles from the office or joining a meeting from somewhere across the country , your workforce is rarely in the same place at the same time . And with an increasing number of employees working with team members across different remote locations , mobile unified communications and collaboration ( UCC ) solutions are a necessity , writes Hemayun Bazaz , Regional Manager , Channel Sales , Middle East and Turkey at HPN Aruba .

Customers globally are embracing UCC to accelerate their businesses – the UCC market is predicted to grow from $ 23.39 billion in 2016 to $ 42.72 billion in 2021 .

UCC solutions like Skype for Business and Office 365 can help you accelerate business growth while also protecting your IT environments from security breaches with the increasing use of employee-owned devices . With mobile UCC solutions , your employees can take their office communications with them wherever they go . These solutions offer you faster , more efficient , and secure communications – regardless of location , time , or device . They also simplify voice , video , IM and file sharing for team members and accelerate decision-making when engaging with customers or partners .
To ensure the success of your Skype for Business deployment you need a wireless network solution that can optimize Wi-Fi network performance and availability and prioritize Skype for Business voice and video applications .
Supporting increasing smartphone and tablet growth To make the most of you Skype for Business investment and ensure a reliable experience for Skype for Business voice and video applications there ’ s a good chance you ’ ll need to upgrade your Wireless LAN infrastructure . There are cost-effective , reliable and high-performance wireless solutions including Wave 2 access points providing gigabit wireless speeds for your users to enjoy rich media on the go .
Enhancing the mobile user experience Employee and customer interactions are critical to the success of your business . A poor Skype for Business service quality can diminish user productivity , impact customer interactions , and
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