Intelligent CIO Europe Issue 07 | Page 27

//////////////////////////////////////////////////////////////////////////////////// TRENDING OVER 80% OF MSPS FEAR MISSING OUT ON EXPLOSIVE MARKET GROWTH Organisations are increasingly using external managed service providers (MSPs) to maintain aspects of their IT operations with the aim to capitalise on the expertise of outside bodies. T he days where an organisation is totally responsible for managing all areas and aspects of their business are gone. In today’s world, it is common for certain services, be it telecoms, cloud, networking, or security services, to be managed externally. Whether companies are outsourcing to reduce or control operating costs, free up internal resources for other purposes, or streamline time-consuming functions, it is clear to see that the potential benefits for businesses are varied and plentiful. These types of benefits are especially pertinent when considering the speed at which the world is changing using new, innovative and sometimes utterly mind- www.intelligentcio.com blowing technology – why risk managing these changes internally when an expert can take care of them for you? The last thing that companies need is to implement an organisation-wide change, only to find that the changes are obsolete in six months’ time and all they have done is waste a lot of time and money. However, it is not just when implementing wholesale changes where an external expert might be beneficial, some organisations need support just to keep the lights on. A new report from ConnectWise highlights how rising demand for IT managed services means managed service providers (MSPs) face significant pressure to adapt fast to capitalise on new opportunities, or risk losing out to more “ THE RACE TO THE TOP OF THE MSP SECTOR IS ALREADY UNDERWAY AND MSPS WILL HAVE TO DEVELOP, INNOVATE AND ADAPT. INTELLIGENTCIO 27