Intelligent CIO Europe Issue 06 | Page 44

business ‘‘ TALKING //////////////////////////////////////////////////////////////////// Marianne Calder, VP & MD EMEA, Puppet A key aspect of this is the public cloud’s ability to deploy discovery technology. By modelling workloads to map which resources they use, discovery technology can help track where a business is pulling its data from. This transparency allows organisations to trust that they truly know which personal data they have and how they are using it, as well as ensuring they are maximising the potential value of any data by using it in the most effective way possible. The good news is that public cloud adoption is relatively straightforward. A useful resource is the Gartner Cloud Adoption Framework, which lays out a six-stage approach to cloud deployment and management: 1. Build skills and assess applications (again, discovery technology can be of use here) 2. Select cloud providers and services 3. Architect cloud services and mitigate risks 4. Estimate the bill and establish governance 5. Provision and automate cloud services 6. Operate cloud environments at scale With deployment safely underway, IT professionals can refocus on the real advantages of the public cloud and how it can help them achieve their objectives. In the first instance, as public cloud providers expand their offerings with new services, businesses can add additional capabilities to help them better serve their customers without the hassle of setting up additional providers and integrating them into the existing infrastructure. 44 INTELLIGENTCIO “ THE PUBLIC CLOUD IS AN UNMATCHABLE RESOURCE FOR HELPING ORGANISATIONS DELIVER ON THE PROMISE OF CUSTOMER- CENTRICITY. Public cloud DevOps Secondly, as organisations embrace DevOps to enable their business transformation, their focus is on delivering targeted solutions for specific and real problems. As the cloud encourages an agile and scalable way of thinking, the public cloud becomes the ideal conduit for taking a DevOps initiative and deploying it at scale. As public cloud providers deploy IaaS and PaaS offerings, organisations face less burdens in terms of the operations of running software. This frees up more capacity for software delivery rather than management, as organisations pivot to look on the future of the business, rather than firefighting its current systems. At the same time, the move to the public cloud is offering organisations an opportunity to rethink their software delivery strategy, especially when it comes to step five in the Gartner process; automation. Cloud technology helps align the development and operations teams with a range of services to aid in the automation of this, such as APIs for provisioning and managing resources. This enables organisations to deliver applications quickly, at a lower cost and with fewer roadblocks along the way due to delivery or operation bottlenecks. As part of a hybrid cloud structure, the public cloud is an unmatchable resource for helping organisations deliver on the promise of customer-centricity while avoiding many of the challenges that often crop up along the DevOps lifecycle. No doubt, this is part of the reason that some of those 50% of Forrester’s enterprise respondents have adopted at least some public cloud platform. However, that leaves a significant number of businesses as yet not experiencing the advantages, who still stand to gain from the benefits of public cloud infrastructure. By revisiting assumptions about the cloud and how they internally deliver software, businesses stand to benefit from cost-efficient, agile, scalable cloud services, which they can both trust and use to deliver the solutions their customers deserve, whatever these may be. n www.intelligentcio.com