Intelligent CIO Europe Issue 06 | Page 34

LATEST INTELLIGENCE LATEST REGIONAL PROJECT UPDATE FRANCE Enovacom, a French software publisher, is a leader in the e-health sector and an expert in interoperability and has designed a software suite to facilitate the exchange, sharing and security of data between all players in the healthcare system. Its solutions are found in over 1,500 healthcare institutions in France and abroad. In particular, Enovacom software is used to manage and secure hospitals’ electronic exchanges with their various partners. This acquisition of Enovacom is a key step in Orange Healthcare’s growth. Orange Healthcare wants to develop innovative solutions that will enable healthcare players to communicate with each other and stay in contact with patients throughout their treatment. The digitalisation and streamlining of care is a major issue for the industry and it is for this reason that Orange Business Services chose to invest in Enovacom. ITALY Italian energy customers and suppliers now have a very fast and highly efficient way to settle disputes. They can now use the online Energy Customer Dispute Settlement Service (Servizio Conciliazione) and save on time and money which they would otherwise have needed to spend on travelling to physical meetings for dispute settlement. Responsible for managing the solution is Acquirente Unico who has selected a unique combined solution for live video identification and electronic signature to run this service. Namirial LiveID & eSignAnyWhere allows Acquirente Unico to mimic a face-to-face meeting and have energy customers and operators meeting online with an expert conciliator. Individual solutions to settle disputes are collaboratively negotiated, documented and electronically signed from both sides in a legally binding mutual agreement. 34 INTELLIGENTCIO www.intelligentcio.com