Intelligent CIO Europe Issue 05 | Page 70

CASE STUDY SAN environment, staff were identifying and tuning each VM. This time is now spent driving business value and staff are able to deal with newer projects instead of spending the increased visibility we need. It’s incredibly easy to see the behaviour of each application and pinpointing any latency and bottleneck issues is simple. TINTRI JUST WORKS TO THE POINT WHERE PEOPLE HAVE FORGOTTEN THAT THE APPLIANCES EVEN EXIST. up to 40% of their time dealing with performance-related queries. “That 40% has gone down to zero with environments that run on Tintri. This has been a huge benefit and we don’t have any performance-related issues we need to deal with,” Mangera said. Analytics improves forecasting Tintri has also made the case for the technology even more compelling with SyncVM, analytics and machine learning. This makes it easier to place VMs where they are best suited for performance. “In terms of forecasting our growth and trends, analytics is immensely valuable,” Mangera revealed. High availability and DR Tintri’s introduction of replication, disaster recovery (DR) and high availability features fits perfectly with the Trust’s new updated DR strategy. “As a hospital and major trauma centre, it is vital that we have a highly available environment in order to deliver our services as a healthcare organisation as well as a major trauma centre,” Mangera stated. Since deploying Tintri, the Trust has experienced no downtime. “We’ve been running for three and a half years without any downtime,” Mangera said. “I would absolutely recommend Tintri to other people.” We asked Yusef Mangera further questions about how the system has benefitted the Trust. Has the implementation of the system given you increased visibility into your operations? If so, how? Definitely. Tintri is designed to operate at the VM level, which provides us with 70 INTELLIGENTCIO Previously, our systems were complex and extremely difficult to manage. Our IT staff were spending a lot of time managing the IT and identifying any issues was a difficult and time-consuming task. Tintri has not only simplified the whole process by providing full visibility down to the VM- level, but it has also absorbed a lot of the management tasks. We are also benefitting from Tintri’s SyncVM, analytics and machine learning, which makes the solution even more compelling. This makes it easier to place VMs where they are best suited for performance. We can also forecast our growth and trends, with predicated visibility into how our data will look over the next 18 months. How does the new system integrate with your existing systems? Tintri has been simple from the start; the set up and migration was easy and the support team was on hand in case we had any issues. By moving all of our VMware and Hyper-V storage requirements to Tintri, the Trust has been able to reallocate more of its SAN storage resources to focus on physical servers, file services and NAS environments. Tintri has also introduced a number of new features including replication, Disaster Recovery (DR) and high availability, which fits in perfectly with the Trust’s new updated DR strategy. Do patients benefit from the new system and if so, how? It’s vital that the Trust’s IT systems can keep up and running 24/7. Although patients do not directly see the impact of Tintri, our IT strategy plays a fundamental role in day-to-day operations. It is vital that we have a highly available environment to deliver our services. It’s also essential that the Trust makes the best use of its staff and Tintri has enabled us to automate a lot of the management process, allowing us to focus on driving value elsewhere. We operate 24 hours a day and there is a huge amount of pressure from an administration point of view in terms of troubleshooting, managing, tweaking and tuning, but with Tintri that’s all done automatically for us. Tintri has enabled our staff to focus their time and expertise on other services and core patient objectives, rather than spending 40% of their time on low-level trivial administration tasks. Tintri does all of the troubleshooting and managing for us and our staff haven’t had to look into any performance-related issues for over three years. Were there any obstacles you had to overcome when implementing the new solution? We haven’t had any obstacles with Tintri. The experience has been positive right from the very start. We were confident in the technology along with its performance and implementation time. The solution takes care of itself with little or no fine-tuning and troubleshooting needed. What sort of operational efficiencies does the solution provide? The Trust is committed to delivering the best quality care to its patients and the technology we use plays a vital role in supporting this. We wanted a storage solution that could provide the performance and capacity required to support our virtualised infrastructure and working with Tintri means we experience consistent, high availability. Even during scheduled maintenance times, the Trust’s systems remain up and running and reliable, which is vital for us to be able to provide the care that our patients require. n www.intelligentcio.com